The Home Depot — Local services in Viera

I needed to speak with someone about a particular saw. I googled Home Depot near me, behold and behest. This one pops up. I believe this one was JUST built (so this review of this new store I am leaving is and was through my experience with the employees via phone call) It Took quite some time for someone to answer. (about 15M 43S) I believe a young lady picked up I couldn't really understand the name or be able to make a guess as it was very, sort of muffled, garbled mumbles. I asked if I could speak with someone who knew about saws. Now I did not specify and this individual defense the if I was looking for someone in store out of state or even another planet, as this is usually not really one of those things someone in my situation with my with my specific need or want would have to indicate calling certain store that has to do something with the very things and Ere go knowledge of.

But I digress, the young lady said she would connect me with "someone in Orlando" and was going to forward call there place me on hold. Hold was for a total of 1M 31S. The elevator music stops or the old music if you will, and I say the usual greeting, and at the same time, I am realizing that the EXACT audio-scape (I. E. the music, the same system sounds, etc etc) is greeting me once again. I said hello again, to which quite a familiar muffled mumbling garble of the individual in question. Only this time, individual was with company. That of a panicked, blind, desperate, clawing hand. And before I could even draw breathe, the individual on the other succeeded in their very apparent and maddening desire to no longer speak with me.

I am no detective but I think it's safe to say that motive was probably all based on the fact that embarrassment is a hell of a thing for us humans to face when we do things we weren't supposed to do that we knew wasn't even worth doing from the get-go.

Like putting in a disgusting amount of time that technically wasn't really the individuals , but mine unfortunately. And, the energies in combination with obvious intent to the commitment of an act, with all the obvious mental constructs there-in... (conscious thoughts of and execution of)

But, ya know how it is. Hell, What do I know anyways. Right? Guess it is a good thing that, well.... I wasn't like an elderly person or something. OR, That maybe I was lacking certain cognitions or the mental speeds that I had obtained once but only my youth. Man I guess it's also a good thing I guess had in possession of my person just enough mental acuity and intelligence to have caught it. Like could have been really angry and soul marring you know, if i wasn't. OH MAN! COULD YA EVEN IMAGINE!!! such insane unnecessary morally questionable inert unwarranted unwanted uncouth derelict brainless inhuman beyond childish tactics ACTUALLY being welded upon your person from an employee of a company to a direct line of which a customer can speak with an employee regarding questions of and to the very thing the store says...

⭐☆☆☆☆ Home Depot – Now Featuring: The Theater of the Absurd

Came in ready to drop $500 on tools and supplies — cart full, wallet open, hope in my heart. The crown jewel? A 30° Ryobi framing nailer. Only one on the shelf… open box, clearly returned, possibly used to frame someone’s haunted shed.

I flagged down the associate near self-checkout in the tool section, expecting assistance. Instead, she hit me with: “Just order it online.” Oh, magnificent! What a revolutionary concept — send your in-store customer into the rain to go home and click a button. Why even bother keeping the lights on? As a shareholder, I kindly reminded her that if everyone followed that advice, she’d be recommending online shopping from her couch, not a job site.

Then she tried to sell me the used one at full price. Yes, for the low, low price of $299, I could buy someone else’s half-broken return with no warranty, no box integrity, and no shame. What a steal!

She then summoned a second employee — a lost soul wandering the store searching for a saw like it was the Holy Grail. Utterly useless. Finally, a manager showed up with the enthusiasm of a DMV sloth and the empathy of drywall. She informed me the inventory system “isn’t accurate.” No solution, just a shrug and an attitude.

So I did the only rational thing: I left my $500 cart sitting right there. Tools, accessories, nails, supplies — the whole sad symphony abandoned in aisle 7 like a retail funeral.

If you’re looking for customer service, accurate stock, or even basic human effort, this ain’t the Home Depot for you. But if you enjoy being gaslit into buying used tools at full price while watching employees act like you’re interrupting their day — oh baby, this is your Broadway show.

Exit stage left. I’m...

This place is excellent overall and has always had friendly and helpful staff, clean neat wide aisles and overall excellent. But I have to ding them on the checkout line.... bad layout and awkward disorganized mess the other day.

Its layed out like a NASCAR Pit row, but you have trouble getting your cart into your pit, tight squeeze and other carts in the way, you have customers milling around trying to guess which register will be open next. Hopefully you guess the functional register. I finally found one after several minutes, loaded my stuff up on the counter. (lots of small items), as soon as I finished the lady finally told me the register was broken. THANKS! (in fact 2 of them were broken). All the while other folks milling around hunting for a register and wondering who was next or would get to find a register next. I finally got to one that was functional.

This didn't have to be this complicated. If it is, then have a staff member actively controlling the line. This unpleasant and slow chaos was causing some anger with the...