Office Depot — Local services in Conway

I called the store on 6-25-2020 and asked for a specific item. The person on the phone went and searched for it and came back and told me it was there. I sent my daughter, who happened to be in Conway, to go pick it up for me. It wasn’t there. I then asked them to order it for me and asked for a extended protection plan as well. It was ordered and I was told I would get it the next day. Hung up.

My daughter called back and told me that it would be the Monday of the following week before I got it. Not pleased, but said okay. She sent me the amount I owed her. I called her back and asked if the extended protection plan was ordered. It was not. I was told that that they had scanned it, but it had not been added to the order.

So I go online and ordered it. I paid for it, but not sure I got it.

Then I get an email that tells me that my item won’t come In the next Monday, but on July 6th. I just tracked it and it now says it will be here on July 8th!

It was not a good experience at all. The ONLY reason I’m giving them 2 stars is because the people I talked...

Went in the store to shop an overnight FedEx package and this was at 2:40 in the afternoon and I filled out everything paid and put the label on on the package. I handed it to them and the guy told me it would be delivered the next day. The next day I tracked it and it had not been picked up yet so I went back to the store and 3 different people were behind the counter and one of them told me that they were just a drop off and FedEx only comes once a day around 1:00 and that the other guy was probably new and did not know to tell me that. One of the other guys looked at me and said that was common knowledge and when I called BS on that he laughed and that really set me off. I have bought all three of my business’s supplies there for 15 years but no more after this!! They have been going down hill anyway and there are other...

I recently visited Office Depot in Conway, Arkansas, to get some before and after pictures printed for the health and wellness event and the relaunch of my health coaching business. I was also in urgent need of business cards because my assistant hadn't come through. When I inquired about business cards, they assured me they could print them right away. True to their word, they did, and the business cards look beautiful. I am very impressed with the service and quality.

I want to give a huge shout-out to Dylan and Mikey, who helped me through the process. Their assistance was invaluable, and their professionalism and efficiency made a significant difference. Thank you, Dylan and Mikey, for making this experience a...