Pandora Jewelry — Local services in Coral Springs

I had the worst shopping experience here and have canceled Pandora all together because of it. Never again. Zero stars if I could.

Edited to respond… I waited until I wasn’t overwhelmed with my emotions to leave a review. Calling consumer affairs has already been done and it was useless. A managing partner of some of your stores assisted. I don’t know what came of it, but I was humiliated by one of your “managers”(Giselle) and returned my $1,000+ purchase because of it. I would never be able to look at it with joy, so it was returned. I cried at the store, and on and off for a few days after this experience. I have tried my best to move on, so I’m going to stop there because I will go into specific and shocking details about my experience. I’m sorry you have such an employee. I only reviewed because Google reminded me. I didn’t expect a response. Please do not respond to me. I’d like to move on.

To the public: Sr. Concepts manages Coral Square franchise location including five other stores spreading across New Jersey and South Florida (I will upload the picture). It took me a few days of research to find that. I won’t share...

This store is a joke. I came in several months ago to exchange a bracelet that was damaged with their year warranty. IT HAS BEEN 4 MONTHS nothing. They refuse to return the bracelet, refund me, or allow me to take my bracelet to another store. I even had purchased a ring from them and returned it after this horrible experience it took me going in yesterday and threatening with a police report for the money to hit my account. Took over a month for one refund of $55. I’ve been in contact with support and not even customer support understands why this store acts the way they act. Even support got hung up on multiple times while trying to get to the bottom of this situation for me. When i came in the yesterday for the 4th time abt these incidents the managers were whispering abt me in the back and ran out of the store so that they didn’t have to “deal with me”. Beware of the manager a white girl, black hair, with glasses i believe her name is Karina. Rudest employee i’ve ever met she...

I was hustled! Experience to purchase a bracelet to put a memorial charm I had of my son that past last month. I explained what I needed & accepted the emp recommendation however, bracelet was too big so I returned for an EVEN exchange to a smaller size...my first question was will it be the same price... dude said "yes" he then took 30 minutes searching for a size that fits, talking too much during my longggggg wait, kept trying to convince me that I had to purchase more clips, which was not true, never once mentioned the replacement to exchange would be more money... so after 40 minute with this dude waited until im at the register then im told.." the difference is $26.79" I was so frustrated by then... I just wanted to get out of there... I paid the difference... you got me... but it's the principle... everyone in there seems to be...