Haagen-Dazs Ice Cream Shop — Restaurant in Coral Springs

I came to pick up an ubereats order. There were two employees behind the counter. I stood behind a customer at the register and when she was done, the first employee never acknowledged me. She turned around and started making more drinks despite me waiting for several minutes just to ask for the to-go order. The two employees looked like they didn’t want to be bothered. They moved with no purpose despite a long line forming. As I’m standing at the register, the man ushers two other customers in front to pay, also ignoring me as I’m standing in front of him. I step to the side to let the ladies pay. Then he finally wags his hand at me and I tell him the order. He walks to the back and comes back with the bag to which he very sharply says “Here!” and holds out the bag and he’s walking past me again. When I get to the car I peek inside the stapled bag and there were no straws for the milkshakes. Also realized one of the drinks was missing drizzle that the customer asked for. Luckily I had extra straws to put in the bag. I hate to play the race card but why was I being as treated invisible? Or are they just that unprofessional? It made me feel embarrassed and awkward to be so...

I came to this location at 7:30 PM on 01/08/24 to order two ice creams and one fruit smoothie. When I asked the lady for the smoothie she said she couldn’t make me the smoothie because she was closing by herself. This location closes at 9PM and you’re saying you can’t make me a smoothie 1hr 30 minutes before closing??? She was very rude and was giving me an attitude. I paid for the ice cream an and left. Of course I didn’t tip her!! She didn’t deserve it. Employee #6587 . Do better with your employees Hagen Dazs!! Coming from a customer who’s always been a huge fan of your products, this is...

Today I purchased a Dulce De leche sundae, When I walked up to the booth the cashier Valentina was very rude she did not greet me and her facial expression was as if she did not want to be there! I proceeded to ask what size does the sundae come in, she stated only one size. After she made the sundae I realized the sign advertise small and regular sizes. This is not cool because if I have an option to choose I would like to make that decision rather than have a grumpy cashier decide for me. Overall, if I'm going to pay 8 bucks for an ice cream sundae I would like to receive good customer...