The only reason this place gets 1 star is because of how beautiful the venue is and how much it went with my theme for our wedding. As a bride I didn't feel special and neither did the groom. All the staff was very rude and had attitude to my guests and my husband the day of. The hospitality wasn't the very best either. They double booked our rehearsal because it meant they could get more money by scheduling an event at the same time as our rehearsal that was booked for months. Alex was nowhere to be found during the rehearsal. The only reason why our wedding and rehearsal was as amazing as it was is because our event decorator (Shawn from Illustrious Moments) decided on his own to take over for Alex at the Bay Jewel and make me feel special even though we didn't pay for those services from him. When talking with the GM there was a lot of false hope and promises. She had an excuse for every concern we brought up and voiced to her. No care or remorse towards our feelings as well. Because of all this and what I experienced as a bride I would not recommend this place to anyone because no one should be treated that way on their...
Read moreI recently had the pleasure of renting the Bay Jewel for my granddaughter's Quinceañera, and it truly surpassed all of my expectations. The staff was highly professional and accommodating, with recognition to the Event Coordinator, Alexandria Garza. She played a key role in ensuring seamless coordination with all of the other vendors involved in our event. Mrs. Garza also provided expert recommendations for vendors who were well-suited to meet the unique needs of our special occasion. The venue itself was both spacious and impeccably maintained, providing ample room for all of our guests to enjoy the celebration comfortably. One of the standout features of this venue was the availability of dedicated rooms for dressing and capturing beautiful photographs, which added a special touch to the occasion. Overall, the Bay Jewel proved to be the ideal venue for our celebration. Its combination of elegance, functionality, and outstanding service made for an unforgettable experience. I highly recommend this venue, and I would certainly consider it for...
Read moreWe just had our wedding here and it was the absolute best experience ever! Alexandria and her staff were amazing. They catered to our every need. The venue was gorgeous, clean, attentive, friendly, helped all of my children throughout the night with their every need and so much more. We want to relive the night over and over again. It was an absolute dream come true. We started out there at 10 am with hair and makeup up and everything ran so smoothly. They even let us take personal belongings the day before for less stress on the wedding day. They also stayed so late to help us pack up all the food, cake and belongings. We were able to stay on track with the timeline thanks to Alexandria and that was very important to us. Not to mention she was able to prepare food late at night for my son who was hungry for a cereal meal right before everything was over. We will definitely will using them again for...
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