Edit: Revised after visiting the office. Staff is actually very friendly and pleasant, and had no issues getting my problem solved. Judge recognized that the online system doesn't specify what you have to do before paying your ticket fine, and they are working on that.
So have adjusted my review to reflect my experience. I still recommend that you do not pay online unless you've already called them or been in the office. You must REQUEST ticket dismissal first. Maybe everyone knows that, but I did not. Read your tickets peoples!
Original review follows:
DO NOT PAY ONLINE. [[ YOU MUST CALL THEM FIRST ]] OR THEY WILL COMPLETELY DENY YOUR DRIVING SAFETY COURSE.
They call it a "closed case" as soon as you pay it. So even though the online system is easy and means you don't have to talk to people on the phone, it's a MAJOR "gotcha" in the system. YOU MUST REQUEST a driving safety course APPROVAL for ticket dismissal, BEFORE paying or pleading.
I intend to do whatever I can to reverse this, even if I have to hire a lawyer. If they are pleasant or if the judge helps me, I'll edit this review with a higher rating. Otherwise you can assume I was completely screwed by...
Read moreTHE PEOPLE HERE ARE SO INCOMPETENT (Elizabeth Martinez has been the only one willing to help). WE ARE NOT FROM THIS TOWN - MY HUSBAND HAD AN ACCIDENT, RECEIVED A CITATION AND WE ARE TRYING TO DO THE RIGHT THING TO PAY THE DAM TICKET ONLY TO GET THE RUN AROUND FROM THE LADIES THERE BECAUSE I CANNOT CALL ON HIS BEHALF, HIS OWN WIFE! HE WORKS 7AM-7PM 7 DAYS A WEEK AND IS UNABLE TO CALL THE MUNICIPAL COURT TO GET A SIMPLE ANSWER AS TO HOW TO GO ABOUT PAYING THE TICKET WHEN IT IS NOT YET ON THEIR WEBSITE AND THEY JUST TOLD ME THEY ARE BEHIND (THE 14 DAYS GRACE PERIOD TO PAY THE TICKET STARTS WHEN THE TICKET IS RECEIVED) BUT YOU ARE BEHIND AND UNABLE TO GIVE ME AN EXACT DATE OF WHEN THE CITATION WILL BE UP FOR US TO PAY? DO BETTER! I AM TRYING TO GET INFORMATION TO PAY MY HUSBAND'S TICKET NOT GET INFORMATION ON HIM, SERIOUSLY, COME ON YOU NEED HIS "AUTHORIZATION" TO GIVE ME DETAILS ON HOW HE CAN TAKE A DSC CLASS AND GO ABOUT...
Read moreThere's not much to rate that's good. Less than two stars overall, tells you all you need to know. I was advised by a court clerk I had 90 days to complete my driver safety course. Not the case! I was informed at court I missed that by 30 days. The judge even used a higliter to prove their point. Talk about degrading people. Seriously there's not much criminal element in court but they treat people like you just committed murder. It's all about the money and they are collecting Plenty in here! As citizens we should Demand to know how and where that revenue is being spent, because it's not fixing the potholes, nor is it being spent on educating officers in...
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