I went into Michales at Chapel hill this evening and left without what I went in for and will never return. I went in for some mat for a frame I had already previously bought another Michales. When I got to the frame department after standing there for 5 minutes with girls at the counter in the back laughing and talking someone finally noticed me and came over. The mat lady was then called over to assist me, or at least what I thought she would be doing.. she asked how she could help and when I explained what I needed and told her I was quoted 16.00 she laughed and said that she didn’t know who I spoke with but that the mat I needed would be 26.00. I told her I did not need anything fancy just white mat and didn’t understand why it was 26.00 compared to 16.00. She then decided to help the person next to me who was picking something up, so the other customer did not have to wait. She then proceeded to go find the other customers online order leavening me stand there. She finally came back and started talking to me again to then stop again to give another customer she knew on a first name basis... she finally came back to assist me and as we talked about about why it would be so much she said it’s 26.00 because of her labor. I said it’s 10.00 to have you cut the mat.. she then rudely made a comparison. She said “when you go to the salon to get your hair done do you pay the hair stylist” and laughed. I walked away and went upfront and told a manager my experience. I have never been so rudely treated. Thanks to Tina the farmer who treated me this way I will never return to this location. People may read this and say well who cares, but no one deserves to be treated or talk to this way. I truly hope the manager talks to Tina so that no one else has to write a review this long and he as upset as I was. On a good note, I was able to drive to Hobby lobby tonight and get what I needed while dealing with profession and...
Read moreMichaels is never crowded, theres always so much room to freely move around. Theres craft materials for any craft or project you could think of, theres so many varietys of prices, brands, and material qualities. I purchased paint holders, like those little containers you can put unused paint in. I use them every single time I paint now, I love them. I only had the money for the cheaper ones, plus I didnt wanna pay a lot just to try them out. I like using them, my only problem with them is a put a more watery paint in them to start, and they leaked, so I'm sure you couldnt leave your paints in them for a while without them drying out. Because if water could get out, I'm sure air could get in, and dry them out. So keep in mind that at Michaels, you're very likely to get just what you pay for while you're there. If you're looking for any kind of craft material, glue guns, paint pens, fake flowers, decorations for your house, canvases, picture frames, art kits for children, anything you can think of, I'm sure Michaels...
Read moreOrdered ($320!) online for curbside pickup. It said my order world be ready for pickup in BROOKLYN NEW YORK! Even though I ordered for my local store in Ohio. Canceled the order and reordered and it said it was for my store. Hours pass and I never received the text message so I stopped in at the store while picking my kids up from school and the store looked up my order by order number and couldn't find it. They provided no further assistance on the matter. So I called their customer service number. The lady said it was canceled on their end and she couldn't push it through so she would transfer me to her supervise that could. It sounded like she set the phone down and walked away. 10 minutes of nothing but silence I called back and this time the lady was the rudest person I had ever spoken to. I asked to be transferred to her supervisor and she did. The supervisor was unable to provide any assistance. So I placed my order at Joanns for pickup and had no issues and ended up getting a better deal and...
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