Boost Mobile — Local services in Dallas

I was having a problem with my plan and I called customer service who did nothing but frustrated me and give me no help just a hard time so I went into the store and I remind you I was frustrated so you can imagine the mind frame and mood I was walking into this store with and the young lady was very professional and she listened to me talk and she never seemed intimated or scared not that I was trying to do that to her but she seemed very pleasant and understanding like she cared about my situation she was also busy and she was outstanding and she took care of all the customers in there with 100 percent awesomeness her name was Liliana and so I would say if you want great customer service ask for her I left with chills and crying with good tears thank you so much Liliana you were...

I have been having issues with my network. I constantly can't send or receive texts or make and receive calls. I have been going through the process of constantly resetting my network, looking at the roaming, and a bunch of other useless steps to get it to work and it don't. I tried everything including the ultimate reset. This has been going on for a while and have been speaking with your reps for awhile. All of these potential causes they are giving me is still not helping me with my issues. I regret switching over. Now I have to pay money to either get another phone or get the same whack one from insurance. If I got to come out of pocket for another phone I'll just be switching over to another company, since there is nothing else you...

Worst customer service ever ! I went in about 2 weeks ago to get service and was told that I would receive a 4 family plan for $100 and one month with switching services if only I would of know I would of stayed with T-Mobile and after being 2 weeks with Boost I woke up this morning with no service. I then decided to go to the store and one of the girls there I believe she was the assistant store manager told me that I had to pay up either way to continue my services. And not only that but the day I went to go switch the lady helping me took 3 hours and then since she had somewhere to leave she just left me there and one of the other girls began helping. I think there needs to be something done about this location and about...