I was taken aback by, the lack of protocol and lack of store management. For a simple transaction, to be processed the front end manager decided that when the POS machine cannot, "run " a transaction as is advertised with a Major bank [ Capital One ] Mastercard debit . He says just run it as a credit card transaction, but the cashier is totally inept as doesn't know how to do that. So, the manager himself attempts to process it as a credit card transaction, and is also unable to do a simple task. Then he " restarts" the terminal and the POS as well, and he again tries to run my Capital One debit Mastercard again. But that doesn't work, so he asks all of the waiting customers behind me to move to the adjacent register. Then he , the manager attempts yet again to "run " what he knows is a debit card as a credit card and finds out it wouldn't work. This took up almost a half-hour. Go to any grocery store except Malone's Cost Plus, because only they can give this level of...
Read morehad a fantastic shopping experience at El Rancho Supermarket! This store is a gem for anyone looking for authentic Hispanic products and fresh produce. The aisles are well-stocked with a wide variety of Mexican and Latino foods, from homemade tortillas to vibrant spices that remind me of home. The store is clean, organized, and has a welcoming atmosphere that makes every visit enjoyable. What truly stood out during my recent trip was the exceptional service from a cashier named Abril. She was incredibly friendly, efficient, and went above and beyond to make sure I had everything I needed. El Rancho Supermercado is clearly committed to its customers, and employees like Abril make all the difference. I highly...
Read moreThis is a really rewarding shopping experience. The store is always orderly and clean and the people are very friendly.
The meat is reasonably priced and the produce is always plentiful and fresh. The employees seem to take pride in their work and usually have a smile on their faces.
They take COVID-19 seriously. You must wear a mask to get in the store. The one seemingly silly thing that they do is place a plastic sandwich bag over the checkout keypad. They don't change the bag after every customer or spray it. They don't want you to get germs on the pad but you're getting it on the plastic bag over the keypad so what have they really...
Read more