Jumpity Bumpity Daly City — Local services in Daly City

I went today 03/22/2025 It’s amazing has entertaining things that kids would love and everything. We where there almost for 4 hours. My son himself told me when he wanted to go home. Which usually he doesn’t. I’m sure he was tired already. My son has autism. Majority of kids with autism they might be 7 years old, but it’s like they are 0-4. Same if they were 10 years old or older. He enjoys playing in the area that is meant for babies, small kids. I don’t know if other parents have kids with autism that do this also when taken to an indoor play place. But one of the staff here she told my child he could not play there, the first time he came to me crying but I didn’t know why. And I went to watch him play. And that’s when I saw the worker go up to him and tell him he had to go and not play there. And he came running to me and he was crying bad. I tried my best to calm him down and he did and eventually went to play where it was okay. But that’s my issue with these places. I don’t see no harm in my son playing there. When he plays there he always stays for very little it’s not like he is there the whole time. And he doesn’t bother the little ones, small kids he just says hi to them. I’m there to watch him also when he’s there. I saw a way smaller kid climbing the slide which is in the area of bigger kids this kid had the part that holds the slide, he made it loose. My son won’t destroy anything. He’s just always drawn to baby things. I feel like they should make an exception and allow autism kids or other kids who have different disabilities play in the area. Of course past 11 years old I would agree because they are practically teenagers. But it’s only that. But it is a good place for the kids. I have taken him to many others and they never say anything and allow him to play in that area. Super amazing workers there. And they have treated us amazing. This one in Daly City Jumpity Bumpity, and Fremont Kidtopia where the ones where staff would say and not allow kids playing in the baby small kids area. I mean in Kidtopia he did play in that area, and they did not tell me or my son anything. Unless we were lucky. Maybe weekends they have more staff working and checking things. And that’s more probability that we would have been told he could not play there. But these places should be more considerate and kind and...

I visited your store with my 2-year-old baby, who was very excited to play inside. However, she was asked to leave the play area because she wasn’t wearing socks. While I completely understand your policy, I kindly told the staff member that I would quickly go next door to purchase socks and return right away. Instead of showing understanding, the employee, Lexus, refused and spoke to us in a very harsh and unfriendly way.

What upset me the most is that my baby, who is only two years old and doesn’t understand what’s happening, was treated so unkindly. She was crying very hard after being kicked out. Then, Lexus told me never to come back again. I was shocked that someone working at a children’s play center would speak like that to a parent and treat a toddler so harshly.

As a parent, I believe a children’s facility should be a welcoming and caring place, especially for little ones. I truly hope you can review how this situation was handled and consider how such treatment affects young children and their families. I don’t want any other parent or child to go through...

I went there on 11/11 which was Veterans Day around 11 there was a long line. as we approached the front desk after a 45 mins waiting in line, the front staff.told me we can't use the annual stamp passes to get in. When the cards were purchased, the person told us we can use it anytime any day including holidays. He told me that the manager told him it was written that during holidays, we cannot use the stamps to get in however, he wasn't able to proof it and kept on denying us from using the stamps so they can earn more money. I PAID CASH since my two girls waited nicely for about 40 mins to get in. The person behind me said I should ask for the manager, however, the front guy said they're not in at the moment, I was a bit upset since it should be grants for us to use when verbal communication is also a promised since when I first got the stamps cards, the lady said I could use it anytime, any day including holidays. At least post it somewhere written so I didn't needed to wait that long for you guys to tell me we couldn't go in using the stamp cards. supper...