I've been to this store many times over the past year and a half and I'm a big fan of it. I've always enjoyed video games, especially old ones, and I'm glad this is a store that specializes in old/retro video games. Every time I've been to this store, the employees are friendly and like to engage in friendly conversations with customers, which I think is great for a video game store. What I also really like about this store is how much it offers. There are video games and accessories for a wide variety of different video game platforms. Not only does this place offer retro video games, but they also fix game cartridges that don't save data anymore. I have never tried this out personally because I haven't had a need to get a game cartridge fixed, but I think it's wonderful that it's something that can be done at this place. If anyone out there is a big fan of retro video games and or video game accessories, this place is a great option to choose. I've been going to the Danbury Fair Mall for over a decade and this store is my favorite in the entire mall. I make a stop to this store every time I visit the mall, and I almost always leave with a purchase. I look forward to visiting Level 01 Video Games again whenever I go to the Mall again in the...
Read moreI had purchased a used fat PS2, a controller, and a used copy of Final Fantasy 7 from Level 01 and they weren't up to my standards and the disk #1 was scratched up on Final Fantasy 7 and wouldn't play. I went back to the store and complained about how my used fat PS2 had a couple scratches and defects on it, how the controller had a hole in the wiring with tape over it, and how my Final Fantasy 7 disk #1 was scratched and wouldn't play. The manager Nick immediately replaced the console with a better condition one and gave me another PS2 controller in better condition for free, he also said he was going to slap whoever put the defect PS2 package together which I really hope that he did. He then put my scratched Final Fantasy 7 disk in their $7000 dollar disk repair machine and it came out looking good as new and it plays 100% he did all of this for free and I was very pleased. I was also unhappy about the replacement controller they gave me so I bought another one that Nick gave me a discount on and it only ended up costing me $12 dollars. I would highly recommend this place for anyone looking for older consoles and games or anyone who needs a disk repaired. They have great customer service and Nick was very helpful. Nick definately...
Read moreLevel 01 Video Games is an incredible shop for anyone into video games, trading cards, and collectible figures. Their selection is top-notch—whether you’re after the latest releases or nostalgic retro games, there’s something for every type of gamer.
The store also has a fantastic variety of Pokémon cards and other popular sets, with everything from booster packs to rare singles. It's well-organized, clean, and easy to browse.
Their figures and collectibles section is just as impressive, featuring high-quality items from top franchises, including exclusive and hard-to-find pieces that really stand out.
The staff at Level 01 are super friendly, helpful, and clearly passionate about what they do. Whether you're shopping or just looking to chat about games, the atmosphere is always welcoming.
If you’re a fan of gaming or collecting, Level 01 Video Games is definitely worth checking out. You’ll be glad you did!
If I could give this place more...
Read more