JCPenney — Local services in Danbury

Ashley was a rude, not listening and not understanding store manager .She had audacity to have an attitude. I was shopping with my family and after I paid for my items cashier telling me no bags in store. It would of been nice to let customers know before purchasing items. I had full small bags from previous store, which were already starting to rip. Store was empty and now I understand why. Ashley also was argumentive with me. Cashier first offered to put my clothes in garbage bag which I told Ashley, then she says it was a suit bag. She wasn't listening to at all. Cashier was nice and apologized gave me a discount. Cashier should me the store manager because she was more professional. JCPENNEY...

Visited JCP Salon not too long ago. The usual hairdresser, I normally use was not available at the time which is Natty. I would give 5 stars for Natty alone, but the day I went it was another person by the name of Darya. I thought she was great! My hair had grown long enough to go passed my bra line and I wanted heavy layers to frame my round face. She even styled my hair after she was finished. But by the next day I straightened my hair straight and I noticed that my hair was not exactly what I wanted. Layers? What layers? She butchered my hair and I mean destroyed it!!! I DO NOT recommend the girl and I honestly don't even know how she still...

Called the Mall # 3x to reach customer service for JCPenney -- phone rang each time over 20 rings. Now I am on the phone with JCP Customer service in Ohio to make a complaint about the lazy-ass-donut eating customer service they have where no one answers the phone. Customer service rep from Ohio said the phone rang for 5 minutes before somebody picked up and it wasn't even the operator -- it was an employee from the childrens department???? I placed a complaint against this store and also that they did not call me about my catalog order being in now 4 days ago?

If this is JCPenney's comeback -- they...