I had an exceptional experience with the staff, who were not only highly intelligent but also incredibly knowledgeable about the products. During my visit, I truly appreciated the personalized service and attention to detail. I wholeheartedly recommend this store to anyone considering a purchase.
I was beyond satisfied with my purchase and chose to opt for the protection plan, which I find crucial. The manager took the time to clearly break down the details of the plan, ensuring I understood all aspects. Their thorough explanation inspired great confidence in my decision. I will undoubtedly return to buy more jewelry in...
Read moreOn 2/9/24 at approximately 330 pm I attempted to take my niece to store 626 by Journey’s to get her ears pierced. We were sitting there for 20 mins while one associate helped another customer. Then another associate came back from break. She look right past us and went to a customer who just walked up. I explained to her I was next in line. She stated, “Well, I didn’t know what you wanted. You were just standing there.” Never asked who was next and how she may assist. That association should never work in customer service with an attitude like that. I will never visit a Banter store again. If I could give 0...
Read moreI took my 8yr old to get her ears pierced for the first time. She was extremely nervous going to the mall. I was unsure if she would actually go thru with it, but once she met the worker who was piercing her ears, Heaven she was all in! The kiosk was clean so i didn't worry & Heaven was the sweetest girl I've ever met! She immediately made my daughter comfortable! She's so patient, accommodating, and nurturing that my daughter wasnt nervous at all! She's been asking to go back to see Heaven everyday since we left! If there were more people who cared as much as she did the world would be a...
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