Jared Jewelers — Local services in Deptford Township

I had an extremely disappointing experience with Jared Jewelers in Woodbury, NJ. About seven months ago, I went in to have my anniversary wedding band resized due to weight loss. Initially, they tried to charge me extra for the resizing, even though it was my first time. After pointing this out, they adjusted the price. My husband was with me and encouraged me to have some fun, so I ended up purchasing six additional rings, an anklet, a bracelet, and earrings—all of which required resizing, for which I had to pay extra, even on the newly purchased items.

We spent a significant amount of time in the store, and I needed to use the bathroom while there. To my shock, the restroom was filthy—worse than any public restroom I’ve encountered. I couldn’t even use it. This speaks volumes about how little they care for customer comfort, even after you’ve spent a significant amount of money in their store. No effort to offer water or basic hospitality either.

A week later, I returned to pick up my resized anniversary ring and decided to drop off some of my other jewelry for repairs, including an anklet, two necklaces, and a few other pieces. Unfortunately, the quality of their work was appalling. The first time I wore one of the repaired necklaces—an incredibly sentimental piece with a pendant gifted by my late father—it broke, and I lost the pendant. My father passed away 21 years ago, and the emotional loss is immeasurable. The anklet I had repaired also broke in the exact same spot they supposedly fixed. To make matters worse, three of the diamonds on three different rings I purchased fell out after minimal wear.

Now, I’m even afraid to wear my wedding band, worth over $10,000, for fear that the resized band will lose its diamonds as well. Jared offers no warranty on their work unless you pay extra, and given my experience, I feel like they deliberately did a poor job.

This experience has been devastating, both emotionally and financially. I cannot recommend Jared Jewelers to anyone—they seem to care more about squeezing every penny out of their customers than providing quality service or maintaining basic customer...

Fantastic Experience at Jared - Highly Recommend! I recently had the pleasure of visiting Jared to purchase wedding rings with my fiance, and I must say, our experience was absolutely fantastic! From the moment we walked in, Kendall, our associate, greeted us with a warm smile and made us feel right at home. Kendall was incredibly attentive and listened to our needs without pressuring us in any way. She took the time to understand our preferences and guided us through the wide selection of rings available. With her expertise and helpful suggestions, we were able to find the perfect ring that exceeded our expectations. Not only was Kendall knowledgeable about the products, but she also made the whole process enjoyable and stress-free. She patiently answered all of our questions and provided valuable insights, ensuring that we made an informed decision. The quality and craftsmanship of the rings at Jared are simply outstanding. We were amazed by the wide variety of designs and the attention to detail. It's clear that Jared takes pride in offering high-quality pieces that will last a lifetime. We couldn't be happier with our purchase! The ring we selected is absolutely perfect and exactly what we were looking for. The whole experience at Jared was memorable, thanks to Kendall's exceptional customer service and the welcoming atmosphere of the store. I highly recommend Jared to anyone in search of the perfect wedding ring. Their extensive collection, combined with the expertise of their associates, guarantees a seamless and enjoyable shopping experience. Thank you, Kendall, and the...

I hope he doesn't go to Jared, or at least not this Jared.

I went in with a friend to get sized/look into some styles as our boyfriends gave us a heads up to do so. We thought this would be a fun experience- but were very wrong.

I wish I knew the associate's name that "helped" us. She was so rude right from the beginning that I wish we walked out immediately. We walked in, explained we wanted to be sized and she looked at me like I was crazy. "You mean you want to be measured?" Sorry I don't have the correct terminology- but that's what I'm going to you for? Not to feel belittled. She then rushed that process by putting multiple different ring sizes on our finger and pulling them off before we could even feel if it fit right. Then never even gave us a definite size and just said "you're around this size"..................we then decided to step away and look at some rings/diamonds and when we were ready called her over to help. She acted as if we were bothering her but there was only one other couple in the store who was being helped by the other associate. Mid way through trying on rings it began to rain and she made a huge deal about that- as if they were going to close because of rain and we should be heading out? She made us feel so dumb and useless when all we wanted was some helpful information and a fun experience. We left after my friend tried on two rings, and I tried on 0 because I was just so uncomfortable. I will make sure to never return...