If I could give Run Detroit 10 stars, I would. Justin is the friendliest store owner I have ever met. He is super knowledgeable, to the point where I trust his opinion and advice more than most physical therapists. He will go out of his way to accommodate, give advice, provide feedback, have you sample anything and everything in the store; essentially anything he can do to make sure you have a great experience.
I also love that Justin has a reason as to why he carries each brand. It is usually from personal experience. But it is not just a store with a bunch of random products. It is a store filled with items that are tried and tested by experienced runners, and they can give you the ins and outs as to why they love that specific brand or product over others.
One of the best parts about this place is the lack of judgement by the staff. You could come in here as a seasoned runner with 20 marathons under your belt, or a beginner who is just starting to run and know nothing, you will be treated the same.
Another amazing part about the store is that they don't try to encourage you to buy products. When I say that I mean that they don't put any pressure on you. They are looking out for the customs best interest and not just trying to make a sale by having you buy the most expensive shoes they can sell you. Recently, Justin spent a half hour giving me tips and advice, had me run in some shoes to give them a try, and at the end encouraged me NOT to buy a new pair. Who does that?! I bought a few things (t shirt, etc.) just to support the store and thank him for his time.
I can't say enough wonderful things about this store. My only wish is to heal my injury soon and start attending their...
Read moreWhat an awesome store! I can honestly say I have never been more impressed with customer service in my life than I was at Run Detroit. This store is incredibly well operated from the top down. You can tell the owner puts a lot of emphasis on hiring very knowledgeable staff who will make it a friendly and inviting environment to not only visit but be a part of! Megan gave me almost an hour of her time to not only fully fit me for shoes and watch me run and walk to take into account my form, but also wanted to learn about my history with running, any possible injuries she could help with or help prevent, and also took the time to learn about my goals with running. She then brought me out several pairs of different brand shoes to try on, 2 of which I loved but she was not pushy at all for me to buy both, (probably because they know their customers aren’t going to shop anywhere else once they come here lol). While Megan was helping me the other staff member looked up a bunch of running clubs that are closer to home for me, since I live over an hour away. Megan even took the time to teach me a little about nutrition and emailed me a couple marathon prep plans later on after I left. I mean seriously, beyond top-notch customer service. I was only there for shoes, but it seems they offer pretty much anything run-related you could need. I’d shop here no matter what they were...
Read moreToday I walked into my first running store. And boy I’m glad this got to be my very first experience. I came in looking for a new pair of running shoes. I have no idea what I’m talking about nor what I should be doing. All I know is that I like to run. I walked in and was immediately greeted by Kristen! she was incredible! Extremely knowledgeable. She answered all my questions and continued to tell me how special the running community is here in Detroit. I told her I was training for my first marathon (Detroit Free Press). A little over a year ago I was nowhere near where I am today. I was 100lbs heavier and battling health issues as well as substance abuse. Running has changed my life. I went from not being able to run 15 feet without stopping to running 10k without stopping. I dropped 100lbs, I got clean from drugs and my asthma went away. I completely reinvented myself. Not even a worldwide pandemic slowed me down. I was a mission. A mission to get better every single day. And I thank all of that to running. Running gave me the mental toughness that I couldn’t find with anything else. Places like RUNDetroit are places you go to reward yourself. Reward yourself for all the hard work you did. And so therefore.. I will continue to come back to this store and reward myself with another pair of shoes when the time comes.. thank you for your...
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