I’m very irritated because I drove all way to the Emory location. It’s closed. Look at the reviews and drove all the way to the Buford Highway location for it to still be closed. Call the number in reviews for the lady say oh yeah we’re closed today. You should’ve called. It’s no valid working number up here I had to get the number out of the reviews from a piece of paper that was posted in the window then I contact the person for them to tell me they’re closed today but when I asked what the regular business hours is, she tells me 11 to 7 Monday through Friday . I swear you be trying to patronize people and it’s like this make you just why you go to the Big brand name stores because it cuts out all this extra malarkey. I hope I am able to buy in the future but this whole interaction and from the reviews is really turning me off. They don’t even have a sign to say that is shape LLX store. The lady told me I would know by seeing different colors in the...
Read moreMy first time ordering has been a nightmare. Shipping was delayed by a week and my items did not arrive in time for my event. Due to the items not arriving in time I requested a return. The return process and customer service response time is very slow and inconvenient. After returning my items 3 weeks later I still haven't recieved a refund. I had to reach out to customer service again for them to process my return. Although they recieved the items, they do not automatically process the return, they wait for you to reach out which is insane! Almost a week later I am still waiting on my refund. The products seemed to be good quality, however they took too long to recieve I had to order from somewhere else, which is why I decided not to keep them. But after this horrible experience with trying to return them I may never order from this company again and I do not...
Read moreI love it here. The best advice I can give you is if you're in ATLANTA, GO TO THE STORE! YOU'LL LIVE IT..... I went into the store today after purchasing online but my package got lost in delivery so I called and spoke with ROB he is a genius. He was so informative on the products and made me really want to come to the store. Today YASMEEN assisted me with picking my sweat band. Omg she's a sweetheart, she spent time helping me choose the right size, she didn't rush me, just all around a very helpful and beautiful soul. You guys gotta go by the store to get the perfect fit. I thought I would need a large but got to the store and needed a 4x because they run small but that's the perks of going to the store to ensure you have the perfect fitting. You guys absolutely rock and I'll definitely be back.....
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