Banter by Piercing Pagoda — Local services in Dover

Went there to get my ears repierced. The girl says pick a pair of earrings out. I told her I’m sorry I can’t see them. She stood there and said nothing, didn’t offer to bring it closer. I was squinting and kept saying I’m sorry I can’t see. Finally I pointed to one and she said only the ones w price tags. They had price tags on them???? Finally I said how about the pearls. She said the white or pink one. I’m they are different colors they are too far away for me to see. Can I see them closer. She turned her back to me and when she did back around she said well? I said forget it! AND I said if you wanted to make a sale you’d insure the customer can SEE the product. I don’t know if she had a hearing issue, or could care less about making a sale, but she was HORRIBLE!!!! I mean HORRIBLE! I’ve worked in retail all my life and I’ve never treated a customer like I was deaf! If you have a hearing issue then you don’t belong in retail! She...

I was shopping for Wedding Bands for myself and Husband and I so happen to pass by Banter by Piercing Pagoda @ Dover Mall and was greeted by the most friendliest, kind, Representative Willow. Willow is an absolute asset , wonderful, and knowledgeable person. Willow answered all of our questions and was able to showcase alot of variety of his and hers wedding bands. Not only did we get percentages off, buy one item and get one free. If I would rate my experience shopping for Wedding Bands, this is the place to do it. I definitely will be returning to this amazing jewelry store. WILLOW BY FAR IS AWESOME. The protection plan that we purchased is a must to have. I would rate and give this Banter by Piercing Pagoda a thousand stars. I would recomnend Banter by Piercing Pagoda to my friends, family, relatives,...

It was my first time getting my ears pierced at Banter in Dover, and honestly, I wasn’t sure what to expect. I let myself imagine the worst, thinking it might be painful or stressful, but I was completely wrong. From the moment I walked here, the associates were incredibly friendly, welcoming, and really took the time to explain the entire process. They made sure I felt comfortable and confident every step of the way. The piercing itself was quick, smooth, and honestly painless, which surprised me! The staff made the experience feel easy and stress-free, and their professionalism really stood out. I left feeling very happy and confident, and I can definitely say this is a place I would recommend to anyone thinking about trying something new. If you’ve been on the fence, go ahead and take the leap; YOU...