NIKE OUTLET — Local services in Dr. Phillips

They called us thieves. Yes, because when they accuse you of something you didn't do, in this case they charged me for a double item and when I complained they told me they would look at the camera. Okay, but when the manager came back he said he checked and that indeed I had two gray shorts and that he saw them. I asked him, are you sure? He said yes. I asked if I could see the video and he said no. At this point it wasn't about the money $44.99, this was about our dignity as honorable people who haven't committed any fault. So I told him to ask your cashier. She had problems and the transaction was deleted and she had to do everything again, but she had everything on the table. We were left with doubts, but we didn't check in front of her. we did it later and that's when we noticed that instead of 11 items she had charged 12. in the end we were so angry that we decided to return the purchase of $524.53 even if I had to lose the other items because obviously we didn't have those shorts. to my surprise the manager returned my entire money and I asked him you said you saw that I had 2 gray shorts and are you giving me the full amount? and he said yes, that it was for my satisfaction. shameless, after calling us thieves, he is giving me $45 plus a pair of shorts because according to him we had them. obviously we love the Nike brand but this incident leaves a lot to say about the honesty of their manager because we are completely sure that it was only...

I had an amazing experience at the Nike Store, thanks to Jashley and Jay! Both of them went above and beyond to make sure I found exactly what I needed. They were friendly, patient, and extremely knowledgeable about the products. Their positive energy and great teamwork made shopping fun and effortless.

It’s rare to come across staff who truly care about customer satisfaction, but Jashley and Jay definitely do. I left the store feeling appreciated and excited about my purchase.

Highly recommend stopping by this Nike location — and if you get the chance, ask for Jashley and Jay! They’ll take great care...

Poor management. They don't open on time...waited for 20 minutes after they were scheduled to open according to their website, and finally I got tired of waiting and left. I drove 30 minutes just for this Nike Outlet. They will not get another...