Cloud 9 Clothing — Local services in Duluth

If I could give this place negative 5 stars, believe me, I would. This woman was TERRIBLE to me and my friend's daughter to the point that we almost called the police. First, she tried to stop my friend's daughter from trying on a dress because she said it wouldn't fit her. I don't understand how her eyes could just see so well by a dress hung over her arm that it wouldn't fit, and I believe that fully defeats the purpose of a 'FITTING ROOM'. THEN. She ripped the curtains open while she (a minor) was in her bra and underwear. After being told to close the curtain multiple times, she reluctantly did so. While they finished trying on dresses, I walked around the store. Half of these dresses are tattered and torn. Pieces of other dresses lay on the floor below the racks. The materials they are made of are cheap and not worth this kind of experience. She was glaring at me the entire time I was browsing, I guess she was waiting for me to try and steal one of her precious gowns.. I promise you, they aren't worth the theft charge. To top off this terrible experience, she GRABBED MY FRIEND and demanded to know where a broach to one of the dresses her daughter had tried on was, only to find that like the rest of the cheaply made dresses there, IT WAS ON THE FLOOR OUTSIDE OF THE FITTING ROOM. No apology, nothing. She just assumes that everyone that comes in is a thieving monster, and she will treat you as such. So, not only did she view a minor in her bra and underwear without permission (illegal), she also laid hands on a customer. (also illegal). How in the world is this store still open? All of the reviews and horror stories are 100% ACCURATE. Do not give this disgraceful woman your business or your money. She should learn some manners before she does this to the wrong person and...

Do not shop here.The owner is very, very rude and unprofessional! The clothing is cheap. The owner literally strong armed my niece who was visiting from another country to buy a damaged dress because she said she damaged it when trying it on. She SCREAMED at her and told her she would call the police if she didn't pay for it. Even though my niece is the one who brought the dress to her and told her it was damaged. When I attempted to assist my niece in the situation, she asked if my Niece was a baby and needed help. She then beginning screaming and picked up the dress and threw it at us and told us she was calling mall security, which I was already doing since she had thrown something at us. Ending up filing a complaint with mall security. ABSOLUTELY THE WORST experience I have ever had in any store. Shop here at your own risk. I had to give 1 star to post, but if possible, I would...

This was a terrible experience, first my daughter was told she couldn’t try on dresses without her parent there, I was standing next to my daughter and I’m shorter than her so I guess I looked like a kid, next she ripped one of the dresses from my daughter and said that dress is too small and she can’t try it on. She only had one dress to try on. As I’m in the dressing room with my daughter she opened up the curtain without knocking or anything and my 15 year old daughter was standing there in only her bra and underwear, we asked multiple times for her to shut it back and she kept asking if everything was ok. As we’re leaving she grabbed my arm and kept asking me where the brooch was, that was apparently just clipped to the dress had fallen off and was on the ground between us and the dressing room. I would not recommend this place...