Aaron's Rent To Own — Local services in Duncan

0 out of 10 recommend. (Wouldn't let me leave 'no stars') They don't want to do their jobs. They just give you the run around over and over. I have 1.5 payments left and my washer stopped working. We moved out of Duncan, which when I called to discuss that before we ever moved, they insured me it wouldn't be an issue and if I had any problems they would get me someone from a different location to fix it. My washer went out Wednesday and they gave me the run around all week and after the guy I had been talking to said he would transfer my acct to the closest Aarons near me on Friday, he did not. So I call Saturday and he says he'll call the office and get me transferred so they can send someone to fix my washer, you guessed it He did not AGAIN. Now it's Sunday and they're closed. I'm a family of 5 with small children and being without a washer this long is stressful to say the least. Very dissatisfied. Will never do business...

When I first signed up they set me up for automatic payments even though I didn’t approve it. I called and had them fix it. Then, If you are late on your payment, they are very rude. They will show up to your house at all hours of the night, even had someone show up as late 8PM. One time they showed up and shared with a visitor (who informed them I was busy dealing with my dads funeral) and told them I was late on my payment. They will also contact your work, not during the day but at night. Almost everytime I have called to talk with them they are rude and disrespectful. I understand being late on my payment is my fault but having a little grace, understanding, and respect would be...

Purchased a refrigerator in December paid cash money had problems since June and have been battling to get a new one. Finally they said they ordered it that it would be in on Tuesday or Friday so I call back the following Monday the manager said its still not in but would be on that Friday so I call Saturday yes it's in but nobody called to tell me. The manager said they would deliver at 4 today at 430 I call and its still in their warehouse not sure when they will deliver it. I've contacted corporate twice during this whole process and nothing is getting done about it. So go buy whatever your needing some where else dont waist...