fab'rik Dunwoody — Local services in Dunwoody

First time going to the Dunwoody location and I probably won’t return due to poor customer service. Wanted to try on items I saw online as sale items are final sale. Had a friend meet me there. We were not greeted upon entering. There was only one other customer in the store. We walked around and I asked if a couple of boots I saw online were available in this store. She replied that they didn’t have them. My friend asked if she knew what brand they were ( so that I could try another shoe on of the same brand for a fit comparison) and she rudely cut her off and repeated that they didn’t have them. She wasn’t friendly at all. My friend said this was not the type of customer service she’s ever received at a fab’rik ever! She did offer to place my items in a fitting room. I asked about if a size of a blouse and if it was available in another store. She said she’d check. When I finished shopping, I came to the register to pay and I had to ask her about the blouse availability in other stores. She didn’t voluntarily follow up. She didn’t offer to call a store for me. She never smiled. I usually don’t shop where I’m not greeted. According to prior reviews, I should go to the Buckhead location for better service.

In contrast, I called the Alpharetta location immediately after leaving and the lady on the phone was extremely pleasant and held the items for me. When I arrived. I had a completely different and positive experience. Such a shame since I live closer to Dunwoody but I will drive for better...

Rude staff! Very inconsiderate. I have been a customer of the Fabrik franchise since they had their location in Midtown Atlanta. I lived in Peachtree City for many years and shopped at that location as well. I have shopped at Lenox and Mall of GA. Pretty much all of them. First of all when I walked in there was suddenly complete silence.....maybe because I'm African American. No biggie, I brushed that off! However, NEVER have I been told there was not a pubic restroom at a Fabrik location. I explained that I was shopping for new clothes because I was 4 months pregnant and was ready to purchase a few items until I was told I had to go and find a restroom. I had to drive over to the Target. I was headed out of town, so I ran back in Fabrik to purchase but the more I thought about it, it really pissed me off! I will never go back to...

I noticed there was a Fabrik next to Target. The other one I used to shop at in Sandy Springs closed so I was excited to see there was one not too far away. When I walked in, the person working was helping another lady at the counter. She never greeted me at all. The other lady walked out to grab something and came back inside. During the time she was outside, the person working still never said a single word to me and I was the only customer inside the store. It felt very awkward. I walked around the entire store and was never spoken to. The only reason why I left without buying anything was because of the poor customer service. I was actually looking to do a big shopping spree since losing weight because none of my clothes fit me now and I’m attending a baby shower next week, but I will take my...