
I purchased my husband & I Ugg slippers 2 months ago and weāve been getting shocked left & right since. We can hardly touch any appliances including our light switches without getting shocked. My husband stopped wearing his last month but since they were so expensive and they are Uggs I gave them a longer trial but still having the same issue. I called the store today to speak with a manager, believe her name was Liz and she was so insensitive. I told her that I saw some similar complaints about Ugg slippers online and her response was āWe have had zero complaintsā. It does not matter if she hasnāt received any complaints personally to her store but I am now bringing the issue to her attention and she couldnāt care less. I rather drive to the Buckhead, Alpharetta, or even Snellville location moving forward so in the event that I have an issue with a purchase that is outside of their 30-60 day return window I can receive better...
Ā Ā Ā Read moreIncredibly rude experience from LaGeorgie. We have spent a substantial amount of time and money at Nordstrom Rack, and have had great service before- from Sherri D. For no reason, we were completely disrespected during our check out. We were ignored, looked at almost disgusted for being there- we waited and were CALLED over to the register, and our return items were not scanned correctly. When we politely pointed this out we were told āthatās just the amountā with a literal horrible stare. When we kindly said āone item was not scannedā she did not say oh I see, sorry- she grabbed the receipt scanned the return and did not say a single word. There are FAR too many options to shop from near Perimeter Mall to be given such a nasty attitude. Retail can be difficult and I have stood up for so many cashiers and sales associates when customers are rude during lines or holidays but to be glared at and snapped at for just being present is...
Ā Ā Ā Read moreThe woman with short braids working in the dressing rooms was incredibly rude to me, I went back to find my friend who was already trying items on and she told me āsir you canāt go back thereā simply because I am a woman with short hair. I told her āIām allowed to be hereā and she obviously realized her mistake because I donāt sound like a man. She very rudely said something like āyou look like a boyā. I didnāt hear exactly but that is incredibly unprofessional and just rude. Itās not an issue of her making the mistake of saying sir it happens and itās not malicious. Itās the the fact that she couldnāt just be apologetic and leave it at that. No need for her to be mean and get mad because of how I like to dress. Good to know that Nordstrom rack is not capable of hiring employees with the most basic level of kindness.
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