Lovisa — Local services in East Rutherford

Hi there ! I am not one to write reviews but something changed this time. Me (20) Male just a regular type of guy when I visited this store. I was on a quest to be a good "boyfriend" and buy my girl friend a nice gift since our anniversary was coming up 2 days later. Obviously me being a typical guy I did not know what to get her. So there I go on my quest and Of course my first step is the mall. From there I luckily stumbles across this store. "Lovisa". Once I walk in I am greeted by a manager named "chari" I believe. There she greeted me very politely and I explained to her the situation. She made me feel very welcomed but also guided me in the right direction for the anniversary gift. I explained to her my girlfriends style and boom she landed me on these really nice necklaces. So I went ahead and bought them. A couple days pass by and I give them to my girl . When I tell you that I cannot explain how much she liked them I mean it, She liked them so much that she is still wearing them NOW. Anyways I sent my brother here too to get gifts for our mom and she loved them too. I really enjoyed my experience and very appreciated the help I reserviced. I will definitely...

If I could give 0 stars I absolutely would. Not because of the products but simply because of the blatant racism displayed. It was my birthday and I was going to be going out , decided to look around for some jewelry for my dinner plans later that night. Upon the entering the store not 1 person approached me to ask if I need helping finding anything. After deciding I would not be purchasing anything, I proceeded with my birthday shopping to then be followed by an employee who stalked, followed and watched me do my shopping and then approached in ANOTHER STORE to falsely accuse me of shoplifting! A complete JOKE! No proof , evidence or any security alarm triggered but it’s totally obvious I was the only black person in the store, and nobody saw me to assist me but they saw me take something without paying?? Absolutely ridiculous and if you don’t want to experience this then I would stay far far away from this store. It was an absolute nightmare to experience this on birthday and it is something I will always remember, the pure embarrassment I experienced no one should ever...

I recently had an incredible experience while shopping for jewelry for my girlfriend. I want to share my positive encounter with an employee who provided exceptional service throughout my visit. From the moment I stepped into the store, I was impressed by the level of assistance and care I received from the staff.

The employee who helped me out I believe name's was Charie? (sorry if i forgot the spelling), but either way she helped me choosing a gift for my girl. I explained what I was looking for and asked pertinent questions to gain a better understanding of my girlfriend's style and preferences. Her guidance and expertise ensured that I had a wide range of suitable options to choose from.

My jewelry shopping experience was truly memorable, thanks to the outstanding service provided by Charie and the rest of the store's staff. Their expertise, attentiveness, and genuine passion for their craft made the entire process smooth...