$3.75 Dry Clean — Local services in Eastpointe

12/20/24 I give a 0 star I wish I had read and took the bad reviews seriously and not just looked at them as bitter customer's because This place is terrible the owner is so arrogant the quality is not even worth the price clothes where not cleaned looked like they threw them in a washing machine not a (drycleaning process) stained clothes I wouldn't recommend anyone go to this place hell go next door they much better I have pictures of the items before and after along with video of his response to giving back dirty clothes this dude is a real piece of work and doesn't deserve the public's business fyi I'm not a bitter customer I have proof of the bad workmanship and bad customer service please don't support people like him support any other dry cleaning place but this one because this one is terrible the people are not lying the bad reviews are...

Called to inquire on a price regarding replacement of a jacket zipper. I was told on the phone “I’ll charge you 25-35 dollars” . So I go the next day only to be told, they’ll charge me 60 dollars. I told them that’s not what was quoted on the phone and was told the extra amount was for labor?! Why mislead someone on price when that amount could have been said over phone?” Then had the audacity to say if I didn’t pay a lot of money for the jacket, I could look into getting a new one. It doesn’t matter if I paid $2,000 or $2, the fact remains I wanted the zipper replaced and was mislead and misquoted on a price. Went right over to Pro Clean and was quoted 25 dollars less. Will never patronize this place again and will tell others to steer...

I've been going to this cleaner for quite some time and never had complaints. But my past few experiences have been unprofessional bc they keep losing my items and deny what I given them. I let the first 2btimes go bc I thought maybe it was me....but the 3rd was my last straw. I counted my order before I arrived...then the associate and myself counted my last order 2x together. I go and pick up my order today and an item is missing AGAIN eventho they charged me for 16 I got 15 .....and the response oh we miscounted and they gave me a $2.75 refund. Now these are school uniforms so the top and bottom has the same item...