Burlington — Local services in Edgewater

Probably the worst Burlington of all the one’s I’ve been to. Terrible service, unfriendly attitude towards customers which says everything about how poorly this place is managed and run. First off, my wife went shopping at around 10pm. She asked the security guard where the pet section was and he ignored her. Clearly he was annoyed because she interrupted him talking to an employee carrying on a personal conversation that lasted the entire time my wife was in the store. When asked a second time, his response was in a nasty tone ‘it’s in the back somewhere, you have to look for it’. Secondly, at checkout there was nobody behind the register except for one person who appeared to be processing returns. After five minutes of patience, my wife said excuse me and was ignored by the cashier. After a second request for help checking out, the employee responded in an annoyed tone ‘I guess I can help you’. My wife said ‘but you guys don’t close for another half a hour’ and her response was ‘yeah but around this time we are preparing to close’. Is this place a joke? What a shame as Burlington was my wife’s favorite store prior to...

PLEASE GO TO MARSHALL OR TJ MAXX. At least if youre in edgewater, NJ. A terrible experience, horrible personal, im talking about the girl near the fit rooms. She never appears to help me with a solution to prove my clothes because the rooms were closed. so i thought i could try on the restrooms. Then she went to bathroom to yelling at me saying that i can go to jail for doing this and with a horrible sarcastic tone to talk at me. Obviuosly i had to leave the bathroom and luckily another man from personal help and he was very kind. I know there are rules in stores that you cant break, but thats not the way to treat a customer. I really didnt know that you cant do what i did so it was not my intention. It was about 3:40 pm. The man who helps was tall and thin. The woman was a small and afroamerican girl. I write this just to make bulington stores better. The store is very clean and ordered but i put the worst qualification because of this woman. Thank to her, i wont return to the...

I'm extremely disappointed with the level of customer service at this store. My family and I were treated unfairly while shopping. After filling our carts with items we wanted to purchase, we had to leave them in the walkway because the aisles were too narrow. A rude cashier then took our carts, knowing they were ours, and treated us with hostility when we asked for our items back. Her attitude became even more aggressive the more we asked. The store manager stood by without offering any assistance or even an apology. My family felt deeply disrespected and hurt by this experience. I will never shop at this store again. The only positive aspect was a cashier named Nancy, who noticed how poorly we were being treated and kindly offered to assist us. She was the only one who showed...