The customer service experience is fantastic with a team of attentive and helpful staff. I experienced this when I had an issue where an access code was not delivered with a digital book. Despite this not being on their end, instead owing to the publisher, multiple staff members went above and beyond to resolve this issue, clearly communicating the steps we could take to work out a solution. With their help, it all worked out perfectly: I was introduced to another way to purchase the digital book while also receiving in-store...
Read moreNext time you sell a lab coat tell the students not open them if they want to return you all are bad customer service my daughter took it back to return and just because she tried it on she couldn’t returned the lab coat , $40 dollars you all think I’m popping the money!!!! bad store bad people , an hour after...
Read moreNone of the books i needed where available and the only one that was was only available in new and it was super expensive and lastbut not least the girl who attended me was very rude cutting me off talking to other people over me lile totally ignoring me when i was talking to her first and she was supposedly...
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