I have ordered All American, specifically from this location too many times to count. No issues always love it. Tonight I ordered 1/2 cheese 1/2 pepperoni and a veggie pizza (2 pizzas). The middle was dough. I was shocked, has never happened. I called to let them know, they offered to re make and I picked it up. Got home and same thing. I called back to let them know to check their oven, they didn’t have to re make my order, but that something was wrong. I was told “yea veggie pizzas are just more watery”. I was like um no, I’ve been ordering here countless times this exact order. Something is wrong just wanted you to know. And then she hung up. So if a manager is reading this please know something is going on either with your oven or who...
Read moreSomehow customer service is lacking. My son went in to get a ball of dough. He is a kid. He doesn’t know. He came back with an old opened up crusted ball. I went back in and asked the Karen to kindly exchange for a not crusted one. She rudely told me I have to wait and she can not take it back. After being on the phone she came back with another ball. I said thank you She rudely told me I had to keep it. She was very adamant on me keeping it. Wow I guess she is miserable or is racist. I had to keep the crusted ball. She could not see throw it away. Thought she was going to call the police Rude lady Wednesday 1:45pm SHM. Let me guess… I was rude to her. Good job All American Pizza on hiring the...
Read moreThe Edmond location on east Edmond Rd. States they are open until 9 pm. I started calling at 845 to order at Pizza. After 3 calls & no one answering the phone, I thought maybe they were to busy to answer. I live 3 to 4 minutes away & figured I'd order when I got there. I arrived at 8:53. They were locked up, lights out. My thought is..If you stop answering the phone at 845. Maybe reflect that in your closing time, or at least answer the phone & say we quit taking orders at 845, or have a recorded answer. Definitely don't say open till 9, when you are not.I had friends visiting from out of town & had bragged how good your pizzas are..I guess they'll never...
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