Los Arcos Mexican Restaurant Bryant Square — Restaurant in Edmond

Honestly if I could give a place 0 stars, this would be the place. After 30 minutes of nothing but dead-on stares from the staff followed by them quickly walking away; no greeting of anykind, we caved in to their weird mind games and tagged someone down so we could actually get some service. I have to highlight that we were nothing but kind to everyone, just honestly a little confused as.. you know, there were people working there, the way they seemingly flocked to the old white couple could attest to that. I guess its might have been because I'm a woman? As by the time that we were, begrudgingly, given service the server only communicated with my husband and didnt so much as look my way? Bad day or not if you work in the service industry I expect a little bit of hospitality and service, if not, honestly quite and find a job that suites you better. The food, sad to say, wasn't much better. It was frozen and canned, undercooked and overcooked with so much salt and pepper it was basically inedible. I'm actually really sad that this restaurant has gone so down hill, I remember years ago when me and my husband went there it was actually pretty great. Will not go again, and we know half the town so I'll be sure...

Good food, terrible service. I've gone three times now, and the only time I had decent service was when I went in with the crew I used to work with. Both times I have taken my family and told them how great it was they definitely proved me wrong. Sat for about 15 minutes waiting on drinks, set up, or anyone to show up whatsoever, while all the working crews coming in for lunch we're taken care of almost immediately. When the first guy came around asking about the table set up and what we wanted I asked for certain things and he nodded, said yes, and never showed up with them. When the waiter finally took our order he asked the sides, didn't even ask what meat of the choices I wanted in my entree, and I tried to order the same sides I tried to order last time. Yet again this guy nodded, said yes, wrote down my order, and when it came out none of what I asked for was there. This has happened not once, but both times I came. If I wanted someone to take forever to bring me a drink, not check on me during my meal, get my order incorrect, and waste my money, I'd pay my kids at home to be my cooks and wait staff. I finally decided that I will no longer recommend this place, or return...

First time visitor. The restaurant itself is large, roomy and very accommodating for all group sizes. The decor is great, to me it's on the upscale side compared to other Mexican restaurants I've been to. The staff is super friendly and fast! I walked in and was immediately seated and my drink order was taken. I started off with a sweet tea, took a drink and quickly realized I did not like it. I paid a little more and got Horchata instead. Freaking amazing and it's free refills on it too! I ordered a fajita that starts with a "p" and comes with chicken, shrimp or beef OR ALL THREE! ITS THE SAME PRICE TOO! It also has crisp chunks of bacon, shredded cheese, grilled onions and peppers. The single portion size is massive and is served with corn, flour or both types of tortillas. I ate so much that I became sleepy afterwards.

Otto was my my server and he was very efficient, polite and detailed about the...