August 1st 2025 This is a Update Here it is The New update the only good thing about CVS it the {Pharmacist Victor & May they are great there always polite and pleasant they get the job done all the time} the manager Brenda just left after a long time she was great. The only other good thing is they're open 24/7 the Negatives are haven't changed always out of things got to order a lot of your scripts pharmacist overworked they won't spend the money to get counter help pharmacist don't need to be ringing up customers and answering the phone they need only to fill the scripts they won't hire people to do the easier job if they do hire anybody nobody stays I wonder Why no one staysš¤ the pharmacist āāāāā{CVS ššššš thumbs down that's the only way they will ever get a 5 The next part you read was a while back for over 25 years in the last few years They have become one of the worst if not the worst drug stores out there They don't answer their phone They have a hard time filling the scripts It is terrible horrible their app is terrible on the phone you give feedback you get nothing they're making billions of dollars but they won't hire help They won't hire help That's right They have nobody working They just had another pharmacist leave I would say in the last four years three of the pharmacist left they had some great help working there the technicians and so forth but they couldn't keep them just don't understand how a company can make so much money and be run so bad this could be the worst review I could ever give I'm sure there's many people out there feeling the same way and they keep making money off the coronavirus now they're last to give the shots now they want to sell you kits for tested anyway they can make money they will do and if you watch their commercials how they help their customers bah humbug what a lie I'm a senior citizen and as I said if there was another drugstore to go to I would one last thing corporate could care less the revenues are higher than ever this year they will have increased their income higher than it's ever been thanks to the coronavirus and they've given nothing back have not hired any extra help even as we go through the coronavirus situation they never hired more help...
Ā Ā Ā Read moreI used to shop here all the time for things on the go- but I just had a rotten experience. I usually handle my prescriptions during the day but I was pressed for time and had to wait for this evening. I have a prescription card from the company that makes my medication (Generess FE) that reduces the cost drastically. My account number is up to date and have used it for the last 6 months worth of my medication. The girls working in the pharmacy didn't know how to use this prescription card and I explained what my previous experiences were like. One fiddled around on the computer- then told me to take it to Drop Off to see if "they" knew. They being another girl working with her - hearing distance away. Then waited what seemed a long time behind a woman who wasn't even acknowledged. The other woman and I made contact and both expressed concern. Finally "Oh, I didn't see you there, I'm sorry" - the woman was obviously there and staring at the girl behind the counter. She was told a ridiculous amount of wait time for her prescription to be filled and opted to come in the morning. My turn. I handed the girl the prescription card, explained like I had done before and got the same response. Twiddled on the computer to come up with nothing. They didn't ask the pharmacist or the other girl working the drive-through if they knew.
I don't know if they know this or not but people have things to do and places to be. Learn your job and ask if you don't know something. Customers will respect the fact that you're doing your best to help them even if you have to ask someone else. Don't turn a customer away saying "I don't know, sorry." It was so rude and I left without my prescription. I have that card for a reason. I will be getting it filled but after that I am being transferred elsewhere.
Sorry CVS and all the employees who are wonderful and work their butts off. I have been in a similar position and can sympathize - but poor customer service isn't acceptable whether it's...
Ā Ā Ā Read moreI left 1 star because it was the only way to get posted! This place is a complete mess! Several times I have gone to the drive through to pick up my medication and waited over 20 minutes for someone to acknowledge me. Tonight 10/10/23 at 9:00pm I went to pick up my mothers medications, there was 4 ppl in front of me, as I walked up the " so called" pharmacist, rudely snaps at someone on the phone, "that they just need to wait, because she's busy!" She then looks at the line and angrily snaps at the young man filling prescription, " we need to just wait cause its so busy"! The 2 techs, tried their best to stay focused and help move the line along, but she kept interupting the young man with redderic. Finally the young female tech asked the pharmacist for help with the line, she calls the front of the store on the intercom, where the store manager barks back in a hostile tone, that she couldn't help because "she was counting money!!" This has got to be the most unprofessional setting!! Yes, they are open 24 hours , but if they are so short staffed and ignorant, then they need to close like all the rest! People go there because they need to get medicine for either themselves or for someone they love, they are already stressed, they should not have to be treated in such a nasty unprofessional way! It is those people, their insurance and their hard earned money that keep CVS in business. DO...
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