American Eagle — Local services in El Paso

Worst service ever. I went to the register to check out with 2 workers behind the counter they sat there talking, I waited. And they sent me to a girl with an iPad. The iPad froze so I waited. After a while they sent me back to the register and the 2 workers behind the counter sat there talking. I waited. Then one of the workers from behind the counter grabs some earrings and the other one rings her up and checks her out. While I was sitting there still waiting for them to check me out. I waited for a while and then just dropped my stuff and left....

Short female employee working today 04/03/24 was very rude and unprofessional. Her attitude was unpleasant. After trying on jeans, I was unsure where to place them after deciding not to take them as I usually don't shop at this store and all the jeans were mixed on the floor so there wasn't a specific spot to put the same jeans. I asked the employee and received an attitude. I'm not sure if she was having a bad day, but that doesn't mean she should take it out on customers. Won't be shopping at this...

Honesty really is the best policy! I couldn't find my bank card over a 4 day span, so I looked into my bank records and saw that my last purchase was at American Eagle in Cielo Vista Mall. I phoned and was pleasantly surprised that they have been holding my card and there wasn't one shenanigans! It really refreshing to know there are still honest people...