Glitch Gaming Center — Local services in El Paso

Thank you Nick! I recently had the pleasure of experiencing the top-notch customer service and technical expertise of Glitch Gaming, and I must say, they truly exceeded all my expectations. From the moment I walked through their doors with my custom-made PC, which was experiencing some serious issues due to recent traveling, I was met with professionalism, proficiency, and a genuine passion for solving technical challenges.

First and foremost, the staff at Glitch Gaming are experts in their field. They possess an unparalleled depth of knowledge when it comes to custom-built PCs and the intricacies of various hardware configurations. It was evident from the get-go that they understood my concerns and were well-equipped to tackle the issues plaguing my system.

What truly sets Glitch Gaming apart, however, is their unwavering commitment to customer satisfaction. Not only did they diagnose the problem with precision and efficiency, but they also took the time to thoroughly explain the issues to me in a way that was easily understandable, even for someone not well-versed in technical jargon. This level of transparency and communication instilled a sense of trust and confidence in their abilities.

Furthermore, Glitch Gaming went above and beyond to ensure that my custom PC was not only fixed but optimized for peak performance. They recommended specific tweaks and adjustments tailored to my usage habits and preferences, ultimately resulting in a smoother and more responsive computing experience.

Throughout the entire process, from diagnosis to repair, Glitch Gaming kept me informed every step of the way. Their communication was prompt, courteous, and professional, leaving no room for uncertainty or doubt. It was evident that they genuinely cared about the outcome and were dedicated to providing a solution that met my needs.

In conclusion, if you're in need of expert assistance with your custom-built PC, look no further than Glitch Gaming. Their exceptional customer service, combined with their unparalleled technical expertise, makes them the go-to destination for all your gaming and computing needs. I cannot recommend them highly enough and will undoubtedly be returning for any future upgrades or repairs. Kudos to the entire team at Glitch Gaming for setting the standard in customer service and...

I would like to take the time to make this review because it is absolutely worth it.

My wife found Glitch Gaming over a year ago and when I began my PC journey we decided to give Glitch Gaming a shot. We stopped by on a Sunday and the young gentleman there was super informative, insanely helpful, and had a wonderful enthusiastic energy about him. He let us know to stop by on a weekday and ask for Nick. When we went back on a week day, all I had to do was let Nick know what I wanted and he gave me realistic expectations on everything. I let him know the timeframe that I was expecting and he did not disappoint. I was out of town at the time and no matter what time I sent Nick a message he always answered and kept me informed and made me feel secure in knowing that good quality service was being done. The initial build was going to be with Intel but I let him know that I would like AMD and he changed the parts in the middle of them being ordered to help me out which I very much appreciated, and he was still able to get the PC built in such a short period of time. Once the PC was built Nick gained concern due to the case being small and had potential for overheating. He replaced the case for me totally free of charge and it turned out to be better than the original. Absolutely amazing work, you can tell he puts heart in every PC that he builds. Nick swapped all the parts from the old case into the new one and stayed late to get it done same day for me. He even stayed with me that same night, hours after closing at his shop, to show me a couple things on how to use the PC due to it being my first PC. Nick and his employees have gone ABOVE and BEYOND for me and I'm sure for every customer that has walked into his shop. I cannot recommend glitch gaming enough. I had no knowledge on anything computers and Nick did everything for me and made the whole experience a seamless and easy process. The PC performs very well and even better than what I was expecting. I will be returning to Glitch Gaming for any and all work that needs to be on my PC, and they have gained a customer FOR LIFE. Also check out THE HIVE JAVA LOUNGE next door. It is also owned by Nick and everything they have in there is amazing. I would personally recommend the mango smoothie if you want something fruity. Thank you to Nick...

GGC is a very good attempt at a gaming center. If you are a casual player that just wants to have fun with your friends, great, this place will suit you just fine. However, if you’re trying to play at a competitive level in any game, I’d recommend saving your money and playing on your iPad instead (you’d probably get better frame rates).

I went in about an hour before my online tournament to warm up and practice. I brought my own peripherals, set them up and got into my game, then when I load in with my partner to practice I am asked to move. No big deal as he explained he had a local tournament taking place at those particular stations. I move to another station across from me and get setup and logged in again however, with how long the pc took to log me in both times i lost about 25-30 min of practice; not typically bad but not ideal since I’m on a new setup and wanted time to get accustomed. I hop into the first practice game of the tournament before the placement games begin and notice something very off putting. The game will run at 144 frames and then randomly drop to 30-50 frames for a few seconds to a minute at a time. Which is absolutely unacceptable in a competitive environment. However, being 30 min out from the start I’m left with no choice but to play the tournament out on a system that would be better suited to play solitaire while waiting to send your next work email than in the tournament I was attempting to play. To conclude, if you and your friends want to play games casually and hangout at a cool place around other people with similar interests, this is no doubt the spot to be. If however you’re looking for a place that will let you play competitively, I’m sorry to say you’re out of luck. Now, maybe i got a bad system or one that just ran more poorly than the others, but, this is just my personal experience attempting to play a competitive tournament...