Donāt buy any product from them. Worst customer service. I got there on 11/18/2017 and got the product for my friend. These guys didnāt told they have no return policy dueā NATURE OF PRODUCTā. When I got there like 5 MINUTES AFTER I BOUGHT THE PRODUCT. to ask them I want to return the product and I need refund. They show me this small plate which was hiding behind there computer. And my friend is pharmacist to, and she knows what does ā NATURE OF PRODUCTā policy. Then the sales rep told the manager she wasted 30 mins of her time to explain me the product so she doesnāt want him to take the product back. Also these guys where giving me the example of forever 21 as they donāt give refund. But as itās big company every one know there policy. But you guys have this kind of policy then let everyone know about. So after a long discussion manager was offering to get the massage or store credit for the product but not refund. And also he said itās not in his hand then we asked who we can talk to, but after asking for 10 mins he tell us that person name and said he will be here somewhere today. Then we got again and talk to the guy after sometime, I donāt know if that guy was owner or something. But he also started giving the same thing and comparing with forever 21 and offering other service. And also ask us to come to forever 21 and check there policy. What the hell I donāt care about other brand policy if I bought the product from you. And you just compare with other brands. Also sales rep said I spend 30 mins with me so donāt take product back. Please grow up, make your brand good not Compare with other. And as the due nature of product that means you canāt return if you opened and used it. So please donāt fool costumers, also donāt talk rude to them when they come to return the product. Worst people talk polite if you are buying the product if are come to ask about return no one helps and even donāt talk we have to go there and stop them asked them please help us out. Please if you are not sure of any product please donāt buy there, go and check online there are better deals and products to. Donāt get fooled if your self and get insulted after you go to ask for refund. WORST COSTUMER SERVICE AND WORST RUDE PEOPLE, DONāT BUY ANYTHING FROM THEM, DONāT GET FOOLED OF YOUR SELF. I donāt want to give any star to them. But this review doesnāt allow to do so. There should be...
Ā Ā Ā Read moreMy experience in Aqua Massage was the best!!! The customer service is amazing!!!! You can tell the sales associates are trained very well and profesional! I had a very bad pain on my left elbow and I bought the Xpds 18 tens machine that I can carry in my own purse where ever I go . I travel a lot so itās perfect for me. Iāve been using it for the past 2 weeks and the pain went away! I also bought the Aqua Gun Pro for my husband since he works out a lot and he loved it!!! Iāve seen similar ones on line and in stores but not as good quality as this one. The aqua water massage was amazing and super relaxing. I highly recommend Aqua Masage to everyone!!!! Itās family...
Ā Ā Ā Read moreTruly this was the highlight of the day. Me and my wife were walking in trying to just spend some time together and ended up buying two xpos 18. I would give this 10 stars if I could. For $500 I got 2 devices and a 2 hour message session for me and my wife and we got a free aqua massage session each plus a free one when we return. Garvins customer service was impeccable. We will be returning for some auroma therapy items...
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