Towne Pointe Centre — Local services in Elizabethtown

A Mixed Experience at Plato's Closet: Clean and Friendly, but Inconsistent Buying Policies

Rating: ⭐⭐⭐

I recently visited Plato's Closet, and overall, it was a decent experience. The store was impeccably clean, and I appreciated the organized layout that made it easy to browse through the racks. I also want to mention that their sister store next door shared the same level of cleanliness, which was impressive.

Most of the staff members at Plato's Closet were friendly and helpful, creating a welcoming atmosphere. They were knowledgeable about the store's inventory and offered assistance when needed. It's always a pleasure to interact with friendly staff while shopping.

However, I did notice some inconsistencies when it came to their buying policies. It seemed that what they were willing to purchase from customers varied depending on the time of day. This inconsistency was somewhat disappointing, as I encountered different outcomes when attempting to sell the same items on separate occasions. For instance, there were times when they declined to buy an item during my first visit, only to accept it on a subsequent visit. This discrepancy left me a bit puzzled.

While I understand that Plato's Closet has specific criteria for accepting items, it would be helpful if their buying policies were more consistent throughout the day. This would provide customers with a clearer understanding of what they can expect when selling their items and avoid any confusion or frustration.

Despite this minor setback, I still appreciate the overall shopping experience at Plato's Closet. The cleanliness of the store and the friendly staff contribute to a positive environment. Additionally, their sister store next door offers a convenient opportunity to explore other options if Plato's Closet doesn't accept certain items.

In conclusion, Plato's Closet is a clean and well-organized store with mostly friendly staff. However, it would be beneficial for them to ensure consistency in their buying policies throughout the day. With a few tweaks, Plato's Closet could enhance the overall customer experience and continue to be a go-to destination for affordable...

I'm only giving a 1 star because I cannot give ZERO stars. My mother was treated with the most unprofessional and rude service by someone named Amanda who started she's "one of the managers". Not only did she dismiss the fact that they screwed up her glasses, she rudely snatched them out of my mother's hands, forced the lenses out and flung them back at her. She then said she couldn't help her because the prescription was from another Dr. My mother is disabled and blind in one eye which requires a specialist ... not that she should have to explain that! I expect to hear from someone that that Amanda has been reprimanded. Looking at the previous reviews, this is not an unique experience. It seems that a blanket response is suggests sent as a reply. My mother has already shared her experience with her friends. They will pass this on to others to save them the time of putting up with the "Amanda's at this location. She should be thankful that I...

The mall in Elizabethtown has been on a steady decline since the 80's ended. It's more of a place where people take their small children to burn off some energy or just to walk around to escape the weather. There are only a handful of decent stores inside at best and the food court is a joke. Unfortunately the nearest "real" mall is located in Louisville some 30+ minutes drive away. Elizabethtown is a nice place to live but unfortunately has little to offer for shopping where most are forced to be content with the likes of Walmart, Target, Kohls, and a couple other stores. Menards is the best new addition to our city however I feel much more is needed as much other area small cities have...