Bethza Professional Makeup Artist Studio — Local services in Elkhart

This was my second time here because I don’t like to go off of first impressions, but I will not be coming back. I scheduled an eyebrow tint and waxing, but when I got there I stressed how sensitive my skin is because I use glycolic acid and Differin for my acne. I told her I was fine with just tweezing because I didn’t want my skin to rip, and the last time I had come they were concerned with my reaction to the strip wax since I only ever do sugaring or hard wax, which are much better for sensitive skin. She tweezed the top and mentioned that my skin was flaking, but proceeded to use the wax on the bottom anyway and completely destroyed the skin. I have bleeding and scabbing and a lot of redness. They are also uneven and too thin, on top of the fact that she dyed them a medium brown which is way too dark for me since I’m a strawberry blonde. They really hurt and I have to keep Vaseline on them because it feels like a burn on my face. I have a conference that I have to go to in a few days, so I’m hoping the redness and swelling go down soon because it currently looks like I got...

Maybe their services are good, however I haven't even been able to speak with anyone in order to actually find out for myself. I sent two emails (one on 5/1 and a follow up on 5/9) and both went unanswered, so I reached out via Facebook on 5/13. I did get a response to this message which stated "Sorry, the email got pushed back. Just took a look at it. I haven't started booking 2026 yet." them not booking for the new year was fine HOWEVER when I proceeded to ask about general pricing information for bridal parties, I was left on read. I even tried to call three separate times which ended up going to a full voicemail box. I understand being busy. I understand having a life outside of work. Heck, I even understand a bad day/week, but it is now a full month from my original attempt to contact this business, and I have yet to actually hear back with information regarding my original inquiry. It is not difficult to simply say "Hey we have a busy schedule at the moment however we will get back to you shortly!" At this point I am contacting other businesses in the area...

They were very gracious with time, but I do not think my hair was worth $65 for bridal hair that was half up, half down. I did not have a consultation before because that would've been another $65.. So I came in the day of my wedding. But the girl who was supposed to be so good and fast was just okay. I think one of the downfalls was because she went too fast. But the biggest thing was that I specifically asked if the curls would stay in, and she clearly said they'd stay in all day. They fell out before I even walked down the aisle! The bump she did was fairly good, but they need to learn how to do curls that will last all day, especially with the prices they charge! I almost felt like I could've done a better...