Well let just say they have a lot to learn about customer service and communication between staff.

Order a To Go order....30 min later the cook ...notices us waiting patiently...and explains that our order has been done for quite some time. No staff communication ?

The cook offered to remake or give us a gift card. I think for me having them telling me that with a really big smile on their face just made everything kind of off putting.

I denied all of the above. Waiting with three hungry kids it is not always the best choice to wait another ten ...fifteen minutes.

Arrived home ready to dig in.

Noticed it was still ok. So that's good. Then noticed one ordered item is missing and no condiments anywhere to be found.

With that out of the way let's just say disappointment is an understatement especially when you have a hungry kid looking at you and expecting their food.....but it is not there.

Managed to make everyone happy by sharing everything.

Called the establishment and explained one order was missing. They will refund the order that was missing.

As far as food goes the chicken was crispy and flavorfull. I am noticing a hint of fish from the oil that it was cooked in.

I did not notice fish in the menu but yet maybe that's just me. Oil needs to be changed ? Salad was fine. No dressing. Fried pickles way overcooked.

That's just my experience and only the first time as a customer.

Definitely had higher expectations but unfortunately I am getting used to not receiving what was expected and compensated.

I am the kind of person that only gives you one chance ....well I am not saying I will not go back ....I am saying i will probably drive by and not even notice the place is there because of not so memorable experience.