Bought 2 DJI Mini 3 + accessories off their eBay store “drone superstore”, I received only one drone. When I contacted them through eBay, their employee Mickey told me I was scamming them and that I received both drones. Mickey also sent me serial numbers for the drones which he said I activated. After contacting DJI, they confirmed only the one drone I received was activated. The weight of the package was a little over 3lbs. The shipping weight on the shipping label was 4lbs. If they had actually sent 2, the weight would have been double. After sending this to Mickey, I was then told he would be contacting my local PD to inform them of my scam. Please save yourself some time, and headache. They have 6 different phone numbers that all connect to the same phone in their office. But yet you can only talk to Mickey through eBay messages. If you try to ask for him, they will refer you back to using eBay. Also he is able to get his negative reviews removed off of eBay. For a week I witnessed people’s negative reviews being removed off their page...
Read moreOne star is way too much for them. There needs to be an option to have zero stars. Back in March I had sent him my drone for repair. Did they charge me for everything under the sun, YUP, even return shipping. After receiving the drone I noticed that my gimbal cover was missing. I immediately responded via the ticket and they said they would ship me out a new one....NEVER SHOWED UP. Months pass, totally forgot about it, but went to use my drone and what do you know, no gimbal cover. I email them, and again, they said they would ship it out. BOTH TIMES they would not provide me with a tracking number. Fool me once, shame on you, fool me twice, shame on me. Still not gimbal cover, no response to my emails. HORRIBLE HORRIBLE HORRIBLE CUSTOMER...
Read moreI concur! Do not buy anything from this company or Flysafe CR on Amazon. They stole my money and claimed false damages. I asked repeatedly for proof of damage from the flight records. They refused, instead sending me a picture of a generic drone that could have been fished out of a dumpster. I personally called DJI for a copy of the flight records and they informed me there was no record of damages. I'm still out $922 and had to file a claim against them. Please be aware, this company is under investigation...
Read more