Cato Fashions — Local services in Ennis

I just went to the Cato in Ennis to exchange a sweatshirt with the tags and receipt, and the employee tells me that because of the purchase date I had to return it by January 25th. I didn’t make the purchase, I received it as a gift. She told me she couldn’t do anything about it, so I told her I will never enter another Cato to do business with them and will make sure everyone knows about this. She said “thank you for reading the receipt.” I asked her if this is how she normally talks to customers and she said “didn’t you say someone to me?” “Yes, that I’ll never do business here again.” What a snarky disrespectful employee to have working in customer service. I will never ever do business with such...

I shop at Cato's almost weekly, bi-weekly at the very least. I always find things that I like, and I find that the service at the store in Ennis is superior in the service of many of the other stores.

You're greeted as you walk in the door, they are happy to set you up with a changing room, and they are happy to trade out clothes for you. They are even great about recommending jewelry and accessories.

If they don't have an item that you want in stock, they are excellent about calling around and checking to see if another store has it. That is not something that very many stores will do for you anymore. I highly...

I was in a hurry to find something, a lady was right there to help immediately! I told her what size I was looking for and she guides me quickly to the area! In addition, she let me know if I preferred a specific color or style, we could look online and she could order it for me. I told her I didn't live in the area and that was no problem! My items could be sent to the store near me!!! The clerk was absolutely courteous, and...