Good Pizza, Consistent Quality, Friendly Staff, and Coupons that make for some Great Deals!
We were tired of Pizza Hut’s overall quality and options a few months ago and so we decided to try Papa John’s. Honestly, I did not set my expectations very high just because of things I have heard about the brand in general. Our first experience at this store was great - pizza was perfect, service was good, price was a little high compared to competitors, but it was nice to get some decent pizza in a timely manner. We’ve been back several times, we use the app often and receive coupons via text and the deals they offer are always pretty great. Everyone time I walk into the store, I’m greeted by name and treated really well. My pizza orders have always been hot fresh and accurate. Even in the midst of Covid-19 they kept quality and customer service up. My family and I love this location and purchase pizza here almost exclusively now. It’s going to be tough for another pizza place to step up to the Ennis Papa...
Read moreExtremely rude. Brain dead driver that cant figure out an apartment and I guess only relies on doordash gps which is trash, instead of using their brain and driving around the apartment complex to find the entrance. I dont know why they have outsourced to doordash while using their own drivers... but thats beside the point. I put 1 star for the food because i didn't even get it. They were very rude on the phone and I wasn't at all even after they were. I just asked for a refund. I dont like being mean to food service workers. We left a little tip on the card to make it 40 even but I had cash for the driver and an extra 20 for the inconvenience. Would have loved to have given it to them for that, but they didn't even try after it was returned to the store. I got no call at all and its my account I just put my number in. Now thats not their fault so I understand it could be service or whatever. The only reason im leaving a review, is not because I didn't get it, its solely for how rude they were when it...
Read moreOrdered 2 large loaded pizzas, 16 wings and 2 2ltr Pepsi. Supposed to be delivered in 30 minutes. After several calls and being told it was in route it reached the 2 hour mark and still no delivery. I went to the store cuz they were no longer picking up. After several excuses I was told the only driver they had was on her way back from Palmer cuz she had to pick up her girlfriend and I agreed to meet her at a gas station because she said my address was not on her GPS. Met her, she and her girlfriend were high. I had no wings cuz she said they didn't send them, pizza was out of the bag, box opened, cold and half eaten peppers with the stem left on top of my pizza! So damn nasty. Will never order again and got all my money back!...
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