The Phat Bear — Local services in Estes Park

Absolutely horrible!! The woman working on March 11 at 2 o'clock in the afternoon was extremely horrible to my children. They had not moved anything out of its place but she decided that they had. I had been on top of them and making sure that they were putting everything back, and on two different occasions she had said that she doesn't have time to be putting everything back that they touch. I let the first comment go but after the second comment I had had enough. I'm pretty sure there are plenty of other people in the store who have taken things out of their place and I'm not sure why my children were spoken to in that manner. To be blamed for something that they did not do and I had already had a bunch of stuff in my hands that I was going to buy and decided to put it back and walk out. She said she was happy to see me leave. Apparently she doesn't understand how a store works when people take things out of their original places, except my children had nothing to do with making any messes in her store. Disgusting pathetic ...

Went in with my family, thinking it was a cute store and verified there was no sign anywhere that said no drinks/food.

My brother was trying to help my deaf mother, since the employee was on the phone and he accidentally spilled his drink. He felt really bad and was trying to clean it up, he also already said he's gonna pay for the 2 items that got a few tiny drop on, yet the lady still had a bad attitude. He had to pay almost $200 for 4 stupid small blankets (definitely not worth the price).

The lady in the end apologized for her attitude, but still complained about 4 items being ruined (even though it was only 2).

He was really looking forward to buying a record and a shirt he wanted, till the lady had to ruin his day and charge a sweet 17 year old almost $150 for more than was needed and claimed she gave him a discount.

The towel has black marks (not from coffee), none of these items are worth: $40.00 for a towel, $40.00 for basic blanket, $66.00 for the...

Loved it! Checked this place out on our honeymoon trip to visit Estes to see The infamous Stanley hotel. We picked up some touristy knick-nacks and a couple vinyl we found to be pretty cool finds. Recommend stopping in to take a look if...