CVS Pharmacy — Local services in Exeter Township

Reading hospital sent over prescriptions which this cvs claims they don’t have. Rather than exercising quality patient care, the staff was rushed on the phone, informed me they had a line, which I take to mean my care isn’t equally important as others. I asked if they might follow up on their end, which numerous pharmacies have offered to do in the past, in my experience. Staff informed me again that she had a line and I would have to “do it myself”. This woman is exemplifying what is broken about our healthcare system. If you can’t advocate for yourself and fight for your own rights, they can’t lift a finger to...

Full stop some of the worst customer service I've ever experienced. My partner had a vaccine appointment scheduled with this location, and the tech at the pharmacy insisted there was nothing scheduled. Despite showing her the appointment confirmation screen (which displayed the time, date, and location were all correct), she insisted there was nothing scheduled and refused to administer the vaccine. She would not even take it as a walk-in, stating no walk-ins can be taken within an hour of closing. We went next door to Giant and they were happy to take us as walk-ins. 🤷 Never attempting to...

Horrible experience here. I had a prescription that they told me was not approved. I waited a few days and went in person to check on the status. They told me that it still was not approved. Turns out, the prescription was approved nearly a week earlier but I had to wait 3 days because the new older guy there was too lazy to check to see if the prescription had been approved. Luckily it wasn't a prescription that I was in dire need to take and it was only minor damage to my health due to...