Red Robin Gourmet Burgers and Brews — Restaurant in Exeter Township

I decided to go here for my birthday with my bf recently and I regreted it soon after sitting down. Before you sit down, they clean the table with an extremly strong-smelling disinfectant. Immediately we both started getting a headache from it and asked politely if we could have something to wipe it down to try to get rid of the stench. The waitress was very kind and wiped our table down with water since they only had the disinfectant that had been used. We ordered spinach artichoke dip for an app and two burgers. One burger with a side of broccoli and the other with a side of zucchini fries. When the app came out it looked like the cheese was not combined into the dish correctly and had a small mound of raw red onion on top. We were both not a fan of the app but it wasnt awful. It just wasnt worth it. Then, the burger that I order (which was mushroom and swiss) came and it had basically no flavor. I entirely forgot that I ordered a mushroom burger until I opened it up to smear some mayo on in an attempt to help the flavor and saw the mushrooms. Even after adding mayo, the flavor did not improve and I was disappointed. The broccoli on the side had no seasoning but I didnt mind since I could add salt. The zucchini fries also didnt seem to have much flavor otherthan onion ring batter. We both found them very off-putting. I had also order a sangria which didnt even taste like it had any wine it. It tasted like watered down grape juice. Overall, this was not a good experience. I was very excited to go here, but we will not be back. The quality of food was less than average and was disappointed in literally everything we ordered. I would not recommend eating at a Red Robin after this experience. I really dont think it was specifically this location's...

My partner and I decided to stop by for a quick bite last night, 12/5/24 around 8:45-9pm, well aware they were closing soon. with this in mind, we made sure it would be a quick visit. As we were walking in, the hostess, who was on her phone, looked up at us walking through the first door, slammed her head in her hands and visibly looked upset. Upon getting up to the host stand, we were not greeted, so I greeted her asking how she was, to be ignored. She turned around, grabbed two menus without asking if it was just the two of us, and snapped “follow me.” Upon arriving to the table, she threw the menus on the table and walked away. Keep in mind, we were not the only people in the restaurant, and we did not cause a hassle or anything to deserve this behavior. I work in the restaurant industry myself, and I understand everyone has their days or just wants to go home, so I automatically assumed it was something bigger than us causing the rude behavior. That being said, we were left feeling uncomfortable and unwelcome in an open restaurant, debating if we were too big of a burden and whether we should stay or go. I feel as though even on someone’s worst day, no one should treat other human beings in such a way and make them feel as we did. Our server was very awesome and everything came out quickly, and was delicious. We noticed that the same host was right behind people who were getting up to leave, and bussing the tables before they even fully got up. In the 30 minutes we were there, every time she walked into our section, we received a dirty look from her. I wasn’t going to leave this review but this visit just left a bad taste...

So my mom and I ate here tonight. The food was ok but our waitress had a major attitude problem. I don't remember her name she had blonde hair in a pony tail and glasses. We ordered an appetizer and it came out pretty quickly which was good. We waited around a half hour for our food. It wasn't super busy and we didn't get anything crazy just burgers and fries. So our waitress was walking by and I stopped her. I asked her pretty politely hey is their any update on our food? She got really annoyed and was very sassy. She basically said it'll be out shortly it's pretty busy tonight as you can see. Again it wasn't super busy I mean yeah definitely more busy then say if you went in the afternoon but as far as I could see everyone either had their food or hadn't ordered yet so I don't know what was taking so long. So basically she just got really sassy for no reason. I understand she can't control when the food comes out. I used to work in the food industry too I know how it works. However, I don't see why she couldn't have said something along the lines of hey I'm sorry it's taking a bit longer then expected. It should be out shortly if you want I can go check on it for you? That would've been perfectly fine but instead she got sassy with us. My burger was ok I ordered it medium honestly it was probably a little under medium but not the end of the world. My mom ordered hers well done and again it wasn't quite well done. It wasn't the end of the world but we were a bit disappointed with the...