Windsor — Local services in Fairview Heights

I’m absolutely a palled by the customer service at this personal location. I had just gone in today to buy a pair of boots for work. I asked to try on a size 8 and the lady handed me one boot to try on, so I tried the left boot. For perfect, okay I’ll take them. Little did I know by the time I got home to put them on for work I noticed that she gave me the display boot for my right foot. Long story short the right boot is extremely extremely stretched out and therefore I cannot wear these boots to work today because they are noticeably different sizes. I have called this location 10 times in the last half an hour and not one person has answered. I shop at this location all the time but after the service today I promise you I will not be back, I am not putting my money into a business that doesn’t care to take care of their customers properly or answer phone calls. I’m unbelievably angry at how...

After my fiancée felt uncomfortable in the dressing room because a tall man was wondering around right outside the doors (beyond the sign that read "please wait here"), I asked the manager on duty about their policy that would prevent this situation. The manager on duty told me they don't prevent men from wondering around right outside the dressing rooms while women are...

I literally have been searching for 2.5 weeks for some shoes that would go with my dress & while they didn’t have my size in the ones i wanted. Kiyara did such an amazing job searching for so many different pairs in my size. She was super patient with me & incredibly helpful! Awesome...