Harbor Freight — Local services in Fallon

We got hit with the storm New Years eve. Our power went out Dec.31, 2022 Today is January 4. We are in rural farming area. After trying to tough it out, we succumbed and headed to Fallon Harbor Freight. its about an hour drive from the house. Halfway I discovered I didnt even have my store card. In fact, I dont even remember not having it. I called the store, spoke with Tony-Sales Manager. With my situation and being aware of the Nevada power outage situation, he promised he will hold 2 types of generators to choose from. He will also make sure my card situation will not hinder the purchase and stated "we will take care of you." I came to the store. Supervisor Nisha was already waiting for us. Both her and Erin made the transaction very smooth. Gave us as much information so we can make better decisions. Nisha also worked out a discounted price tag since this is an emergency purchase. and we were really not ready for a huge expenses. For all the effort and empathy, and affordability they rendered...my family and I are...

These guys pissed me off so bad recently I called around all over within a 50 mile radius looking for a black 56 inch hutch. They said they had one so I drove two hours to go get it. I got there paid for it and when I went to load my vehicle, we took it out of the box and it had a huge dent on the top and the Supervisor or manager at the time said oh yeah, if you call customer service online, they’ll give you some money back for the damage so I called HarborFreight and they told me no you need to do that in the store when you buy it I’m not driving 2 1/2 hours just to get Reimbursed probably 50 bucks all that money would’ve just went back into gas driving in between them and here, so yeah, these guys really pissed me off explaining to me Some fake policy that he just made up on the spot probably cause he’s lazy That dude needs to work at a fast food restaurant and not a HarborFreight So if he messes up, he messes up a $20 order instead...

A few years ago I bought a sandblaster from harbor freight in carson city. Recently I bought some supplies from harbor freight in Fallon. I needed some parts for my sandblaster. So I contact with harbor freight and they said they were no longer available. I saw similar parts available for the version they sell now and they told me they were no longer available either. So think about that before you buy a sandblaster...