This is NOT a Verizon store, it's a private reseller. They charge a surprise $40 fee for doing anything with your account or selling a phone, in addition to the service fee Verizon charges on your account later. In addition, they do not honor prices or sales from Verizon's website, since they are not part of Verizon. Some staff are friendly, and some are very rude and indifferent. They're very slow and do not clearly explain their extra charges and fees. The amount they quoted me in the store is not the amount they charged to my credit card, and they refused to honor their...
Read moreOutstanding customer service. Was here visiting from out of town, I went in because my Google pixel 3XL was glitching and the girl (wish I would have gotten her name 😬) checked it out, did her thing and had my phone back up and running in no time. Saved me the hassle of having to buy a new phone. Thank you...
Read moreWent in to see if they could help me fix a problem on my phone.She fixed it(thankyou), but she was pretty rude! I felt like I was bothering her and there was no one else in the store and she was just sitting there! Way to make an older person who's not very tech savvy feel like an idiot thats...
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