O'Reilly Auto Parts — Local services in Fallon

After my battery died, I went to O’Reilly’s in Fallon and bought a new battery which was very expensive!! Dean, who works there helped me pick one out, giving me several options and explaining everything very well to me. So after I purchased the battery, he offered to put it in my car for me, which is awesome because I don’t have anyone at home to help me do that. So he took it out in the parking lot and went to install it in my car, and noticed the date on the other battery. He went back inside and looked it up on his computer and found out it was under warranty. He then proceeded to give me a new battery all charged and installed for absolutely free. I did not know that the battery was under warranty. I thank Dean so much for his awesome customer service and the fact that he saved me so much money and so much headache.. Thank you, O’Reilly for caring so much about your customers, and give Dean a...

Fantastic service. Our old truck’s voltage regulator (part of the alternator) failed 55 miles before Fallon so we limped into town, checked into a hotel and spied this auto store across the street. They were still open this Sunday evening and tested our electrical and found the battery was good but the voltage regulator part of our alternator was bad so alternator needed replacing. They not only sold us a new alternator but when we asked for their help finding someone to replace it as quickly as possible, Aaron called a mechanic friend who came and replaced it immediately for us!

Wow! Both men at O’Reillys were so friendly and helpful to us. Aaron finding an auto mechanic friend willing to come at 7pm Sunday night & replace the alternator was an over the top kindness for us! The emergency repair was done so quickly, it didn’t even delay our trip! Thank you, thank you, we appreciate you and are...

My name is Landon, my experience with this store has been absolutely 5 stars. The employees have show interest into my issues and help out to thier greatest extent. My engine mechanic 2 months ago put a new battery in my car but I moved due to military orders to the other side of the country. This store went above and beyond to replace my battery with it's original warranty saving me 140$. They have also been very helpful in many other occasions and gives very helpful advice. I will definitely be returning to this store for any other mechanical purchases. Very happy....