I ordered a shirt online and the experience was incredible. First, they had a shirt that I could not find anywhere else. I wanted a particular shirt and searched high and low for it to no avail. Not only did they have the shirt but in my size as well. It can't get much better right? Well, they raised the bar for all other online shopping vendors. The experience with their customer service was refreshing and exactly what you would expect from a store with Carolina in the name. Robin was friendly, understanding, helpful, and courteous. She communicated to me that the shirt would be a couple days delayed and apologized for it. I can't remember the last time an online retailer did that. Shirt arrived in great condition and looks exactly like picture online. My better half is frustrated that I want to wear it to church on Sunday. She doesn't understand the love a man could have for his shirt. I would never take this shirt off by choice. Thank you Robin and your store for exceeding my expectations and going above and beyond in customer service. It has been a pleasure and I look forward to ordering from this...
Read moreI couldn't have been more pleased, and impressed, with my experience shopping here. Robin went above and beyond to listen to my needs and find a solution that would exceed my expectations. I'm so thankful for their commitment to excellent customer service, and relieved at how painless it was to get more than I was hoping for.
I wanted to get a gift for a new coworker who is from NC, but had recently relocated to Oklahoma. I could tell from the way they described "home", how much they loved and missed North Carolina. I reached out to A Bit of Carolina and asked for help finding a gift that would feel like hugs from home. Robin reached out with suggestions and after some pleasant back and forth, an awesome gift box FULL of snacks and products all locally made in NC was on my doorstep in a few days.
My coworker was so touched by the assortment of gifts. It was perfect. Thank you, Robin, for having a service mindset in how you operate. I'm so glad I found your business. It was exactly...
Read moreI don't know why I hadn't left a 5 Star review sooner, I've been coming to this store for over a year now! This is my GO TO SPOT for all of my dedicated NC Souvenirs. For the out of town guests that come my way, I can truly rely on A Bit of Carolina to have the perfect NC items, gifts, knick knacks, gift bags and baskets etc. to make my guests/family/friends feel welcomed to our area. The customer service is impeccable! They truly care that their customers have the best, impressionable, and memorable NC items to takeaway. If I can't put my finger on what I'm needing or looking for, their suggestions are always 100% spot on. I love that their store highlights speciality items from the whole state: jellies, jams, BBQ sauce, chocolate, nuts, coffees, woodwork, metal work, glasswork. This is my absolute GO TO Spot! It's hard to just buy one thing when you go, so...
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