My daughter and I were out shopping at Claires when we stopped to chat with the two girls at the counter about the ear-piercing process. They were both so kind, patient, and informative. They explained everything thoroughly and made me feel completely at ease. We originally planned to get my daughter’s ears pierced for her 12th birthday in December, but as we were leaving, I had a change of heart and decided to get mine done first to show her how it all works. (My daughter is autistic, so new experiences like this are a BIG deal and can feel very overwhelming for her.) The girls, Emilee and Melanie, did such a wonderful job with my ears that my daughter begged to get hers done too. I was hesitant at first, unsure how she’d react or handle the process, but I ultimately said yes. I only said yes because I trusted Emilee and Melanie completely. They were so gentle, patient, and never once pressured or rushed her. They let her take her time, answered all her questions, and made her feel safe every step of the way. She chose to go through with it, and they even pierced both ears at the same time to make it easier for her. They truly went above and beyond to create a positive experience — one that I honestly didn’t think would be possible. I’m so grateful for the care and kindness they showed my daughter. If you’re ever thinking about getting your ears pierced, I cannot recommend Emilee and Melanie enough. They made a very special memory for my daughter. She called every family member to let them know about her experience. She is so proud and I am so proud of her! Thank you Emilee and...
Read moreAlthough the store seemed in tact, My mom and I received terrible service. For the employee working on 06/05/2021 , we were waiting 10+ minutes and apparently she was the only worker. She was doing an ear piercing and instead of checking us out real quick she continued to talk to the customer with no rush at all and took her sweet time to take care of us. Eventually we had to leave and on the way out we heard her speak in spanish about to the other customers and FYI we also speak spanish. horrible and rude. If i knew her name I would like to speak to a supervisor. Very...
Read moreTHE best Claire’s location with THEE ABSOLUTE BESTTTT staff members, a huge thank you to the lady in the photo for being so helpful, informative, & helping make such a core special memory piercing my baby girls ears. 👂 She took the time to listen to my concerns about the prior piercing hole and she gave us placement options before hand, super professional as if I was in a tattoo/piercing parlor. Also a younger cool colored (greenish mermaid) hair girl on the same shift was super sweet when helping the customers, just an all around good Claire’s with good...
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