I am very disappointed to say that I was highly disappointed with my visit today. The two people working were in the area next to the T-shirts on the wall. I looked at the T-shirts for about 15 minutes. I even looked over at the workers multiple times. They just stood there talking. We made eye contact. Usually a worker walks over and asks if I need help. They acted like they didn't care. I was planning on buying well over $200 in items. I was wanting to get a few Baja sweaters and a couple T-shirts. I don't live in Decatur anymore so my trips to Off The Wall must count for something. Yes I could have gone and said something but the two workers acted like they didn't even want to bother with customers. I left and went to the Spirit Halloween instead . Where I did spend over $250. I will not return to Off The Wall. I am done going to...
Read moreWe got excellent service from a very kind young man who was really Pleasant to speak with and knew his products there. I was very impressed with that. He told us the new band shirts come through he likes to investigate who the bands are and figure out what kind of music they are so he has more know how about the company's products and also so he can sport new band t shirts himself. I thought that...
Read moreHad the worst customer service experience. Steven threatened to call the cops on me because I told him I would be contacting the bbb on the store. He should not be a manager. Will never spend another penny at...
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