State Fort Collins — Local services in Fort Collins

I cannot express enough how horrendous my experience was living at State Apartments last year. From start to finish, it was an absolute nightmare that left me feeling frustrated, disrespected, and thoroughly disappointed. After only one month into my lease I felt like a complete moron having signed onto this apartment in the first place. Promised amenities were rendered completely useless before I even moved in: the hot tub was broken and covered by a tarp until the last two months of my 14 month lease, the pool would be filthy, full of trash, or green with algae for weeks on end and we would be met with the same warrant that they were in between maintenance people. The apartment itself was disgusting, we had specifically requested on our lease an apartment with no pets and we were welcomed into our "new" home with two cats, two adult roommates, and a mouth-full of fur. The couches were scratched and tattered, the blinds were stiff or unusable, and the vents were caked in dust leaving the rooms stale and grimy. Our tenure at State Apartments was marked by a multitude of issues following, and regrettably, the most disheartening aspect was the manner in which these issues were addressed. I can easily say that the maintenance, during the majority of my time here, handled things immaturely, roughly, and inappropriately. We had "maintenance" people attempting to fix our broken garbage disposal with a youtube "how to" video playing at .5 speed in their hands. In this instance his "help" left us with two useless and broken outlets, standing water in my kitchen sink for the month of December and the beginning of January, and an unusable kitchen. I legitimately had to wash my dishes in my bathtub since the outlet for the dishwasher was completely busted. I could go on a tangent for hours about all of the occurrences that continued to remind me of my mistake in choosing to live at State Apartments. The head of maintenance is impatient and high strung and an overall inappropriate fit to be working around any college age students. After having the air conditioning on my half of the apartment broken for two months I lost my mind. I wasn't getting help from anyone. They would consistently send up this angry, hot tempered, and unstable man to my apartment, (OF ONLY WOMEN LET ME REMIND YOU), where he would spend his time IN MY HOME cursing, stomping around, slamming the thermostats, calling us stupid, and attempting to skirt his job by gaslighting us into thinking we were too dumb to operate a simple thermostat. He spent maybe 10 minutes at most in the apartment at every visit but since there were about 7 visits, each one angrier on his end. My apartment had been reaching 90 degrees for about two weeks at the point. I went to the main office with my boyfriend and asked the manager to get me someone competent and KEEP THE HEAD OF MAINTENANCE AWAY FROM MY HOUSE AT ALL COSTS. I will repeat in full: this man is unstable and should not be welcomed into anyones homes, I had half a mind to call the cops and report his aggressive, inappropriate, and angry behavior. My roommates and I were so desperate for relief, we were accommodating, we attempted to be understanding, we tried everything they shoved in our faces and my one request was that they sent someone else to look at it. Minutes later I am not greeted with a knock but rather someone entering my home, and oh! It is the head of maintenance! Angry, aggressive, stomping, cursing, calling us names, calling us ignorant, slamming the thermostats, and having the AUDACITY TO ENTER MY HOUSE AFTER I REQUESTED HIM NOT TO. All I remember was screaming, yelling at him to get out of my home. I called the office angry, yelling about how I had to reprimand an adult man from breaking into my home and doing so with an insane amount of aggression and violence. This is the worst apartment you could possibly lock yourself into, the worst place to even attempt to call a home, this is a shabby excuse for off...

Thank you for taking the time to read my lengthy review as I have lived here at State two different times and have seen this place bought and sold twice. I have seen management come and go. I think having perspective from someone who is 40 years old and who has lived in many apartments will help parents and potential students understand how much this place has grown for the better over the last 8 years.

I moved into these apartments in August 2016 when I needed an apartment in Fort Collins that could accommodate a safe space to care for my (disabled) mother. They put us on the first floor right near a door and it worked out great! While living here those first 2.5 years the building was sold to company who didn't do much to add value to the residents or to the property. Shortly after that American Campus Communities bought the property and made huge upgrades right out of the gate. The upgrades they made right away were to install wood floors throughout the entire apartment (goodbye carpeted bedrooms), adding ceiling fans in the bedrooms (a must for me), they added garbage disposals (yep, somehow we didn't have those), and improved air flow by adding new ventilation. This made a huge difference in livability within the apartment for me personally.

I moved to Littleton in Dec 2018 because I was an Uber driver and wanted to drive in Denver more. My mom and I only stayed for 2.5 years before we both wanted to come back to Fort Collins. When we came back, we immediately came back to rent from State Apartments. June 2021 was when we moved back here.

I have never had a problem that hasn't been fixed in a timely manner by the staff. I also treat the staff with respect and kindness because we are all human. We are in a great location not only close to CSU but also to Old Town. Yes, there is a train, but that's kind of a package deal with most centrally located places in Fort Collins. We have a gym, pool, grills, fire pits and a really nice movie room that doesn't get used as much as it should. They replaced a lot of the furniture and mattresses last year and are always looking for ways to improve our experience here. These apartments are great for students and are in a great location. The prices going up so much over the years sucks but that's not the staffs fault, that's cooperate BS and happening everywhere.

I never have had a manager here who wasn't willing to help when things break in the units or even when life happens. The Manager, TJ, who just started here, was handed a mess but he has been slowly working to fix things and he really does care. I see him in the office after hours often. We are lucky to have him.

The maintenance team has been good and not so good over the years but the one we have now is SOLID. Robert really cares for the residents and wants to make sure that what we pay for is working as intended for us. His exact words to me recently. Earlier this year I had a major surgery so he came and helped me install a bidet in my bathroom. Not his job but he did it with a smile and saved me from figuring it out.

I also really appreciate Ashley who is the American Campus Communities bookkeeper. She has worked here at State longer than I have lived here and has been the sweetest person to work with over the years. She treated my mom with such kindness and enjoyed talking with her when I was out working. She now works from home and I miss her smiling face in the office.

The community assistants will come and go and we always end up with good and not so good ones. Ask clear questions and if you need further help, email a manager.

I have lived in some bad apartments in the 20 years on my own. All in all, State is a reasonably priced apartment for the amenities we get and is located in a fantastic...

5 STAR REVIEWS ARE LIES anyone who gave a 5 star review after the tour and before living here...I'm so sorry

To start with my year living here i didn't know who i was going to be living with until maybe less than a week before I moved in. Me and my friend were also put into a unit with cats after stating we wanted no pets AND we both have an allergy to cats. The two girls we moved in with said that that had happened before...

The "amenities" seemed really nice during the tour, but the hot tub was broken the whole time i lived there, the pool was constantly getting closed cause it never got cleaned correctly, and who wants to spend time outside when the train loudly passes by all day and night. There was a period that one of the trash shoots was literally boarded up, and the elevators were unreliable at times.

A few weeks into living there our washer broke. We spent the next few days fishing clothing out of what i can only describe as laundry soup and quickly throwing it into the dryer. The dryers by the way leave everything linty and pilling no matter how much you clean it. The washer finally got fixed and we thought that was the end of our issues.

Then we tried opening the windows. If you enjoy windows that open state is NOT the apartment for you. Every ,and i mean every, window in the entire complex struggles to open and close. They are so bad that for a few weeks in winter we had a towel shoved in the window in the living room because it would not close and hadn't been fixed

Windows and washers were not the last of our issues living here... not even close. At one point our whole kitchen was pretty much broken. It started with the garbage disposal not working. Then the red haired maintenance man (who you will hear about MANY times) came up to fix he. He said he wasn't sure what was wrong but he got it to work if you plugged it in and un plugged with when you were done. The switch no longer worked but it was doable. he said he would call an electrician. He did NOT call an electrician but instead had a youtube video and a photo he googled to help him fix the problem. This did not fix the problem...instead it almost started a fire under our sink. So after that we had a garbage disposal that didn't work and a dishwasher that didn't work. This is because they were both plugged into the same outlet under the sink for some reason. His solution for this was to tell us to buy an extension cord and plug them into another outlet. A quick google search will reveal that that is a very VERY bad idea. So we hand washed all our dishes carfully scrapping off all the food so the sink wouldnt clog...but after WEEKS of it still being broken it clogged. FOR A MONTH AND A HALF WE SCOOPED WATER OUT OF A SINK INTO A TOILET SO THE SINK WOULD NOT OVER FLOW!!!! when asked why it wasnt fixed we were told they were "short staffed" and we could always "find someone to do it". the process to get someone else to do it requires many peoples approval and would have taken weeks anyways unless we wanted to pay out of pocket... which we were not going to do. i put in the first service request regarding this in early December and it was not fully fixed till January . The fact i had to pay rent that month is disgusting,

The AC didn't work in half the apartment for over a month. The ginger guy called us dumb, replaced the control panel to an easier one, and when we still said it didn't work he came storming into the apartment pushing past people, screaming until my roommate had to kick him out and threaten to call the police. We complained to management and he still works there...

if i could give zero stars i would...moving here was a terrible choice any time i hear someone say they are looking to move here i advise them to...