AT&T Store — Local services in Frazer Township

The store I will give 5 stars. AT&T though is less. How many times must I tell them I'm a veteran before actually getting the discount...and keeping it?

The associate I dealt with I will say earned the 5 stars. I usually don't go to this store, but I went while I was in the area. I was very frustrated because I had enough of this billing problem. The man kept his composure while I showed my frustration. I could tell he wanted to respond in a similar way, but he kept his cool. Unfortunately I don't remember his name or else I'd commend him here.

So, are there any other veterans out there that should be getting the veteran discount that never do? The latest time I mentioned this was when I signed up for the unlimited data plan & we (the associate from a different store & myself) calculated what I would b paying and thought how I'm only going to be paying a few dollars (about $5) more than what I am now. Turned out to be $26 more.

I thought my next bill being higher was because of my switching & time in the billing cycle. The following month was just as high. Turns out yet again that the veteran discount was not there. Even though it was mentioned yet again when signing up.

So again I ask, how low long have I been overpaying & any other veteran that should be getting...

Excellent service ... store was very clean organized easy to find products looking for our representative was amazing great customer service skills nice down to earth but above that his knowledge about products services and up to date knowledge on technology was amazing he went above and beyond to get me the phone service and accessories I wanted answered every question I had and I had quite a few I can’t express how impressed I was of his knowledge and how thorough he was with my purchase he explained to the cent the total of my purchase today and the exact monthly total so no surprises which is rare in a phone service or a rep to explain he made my experience outstanding and enjoyable I left the store satisfied with all my questions answered every product and service I was looking for when I walked in and I wish I could give this an even higher rating I am that happy about my experience and AT&T needs to recognize their employee Chris at the tarentum location he is a...

After a long relationship with Comcast Xfinity that relationship is over like a bad breakup. But anyways I called for dish TV and put me in line with AT&t. Of course I have to wait 8 days for them to come and hook up my service which is fine. So the woman on the phone sent me down to that store. Well talking with Brandon and the store manager. I didn't catch his name. Excellent people. They got me a phone so I can use my TV and watch it through the hotspot on my phone. I was worried about the down payment. Zero down payment. They took care of me with my veteran discount. They made me feel like I was in actual person and not some small little guy begging for service. I would recommend these people 100%, especially that store inside of the Pittsburgh Mills. They are a great, great bunch of people. Honestly, I'm thinking about heading back and adding another line because these people were so good. Great promotions. I can't say enough good things about my experience...